APA (7th ed.) Citation

Taylor, S., & Gartside, L. (2004). Model Business Letters, E-mails and other Business Documents (6th ed.). Prentice Hall.

Chicago Style (17th ed.) Citation

Taylor, Shirley, and L. Gartside. Model Business Letters, E-mails and Other Business Documents. 6th ed. London: Prentice Hall, 2004.

MLA (9th ed.) Citation

Taylor, Shirley, and L. Gartside. Model Business Letters, E-mails and Other Business Documents. 6th ed. Prentice Hall, 2004.