APA (7th ed.) Citation

Smit, B., & Melissen, F. (2018). Sustainable customer experience design: Co-creating experiences in events, tourism and hospitality. Routledge, Taylor & Francis Group.

Chicago Style (17th ed.) Citation

Smit, Bert, and Frans Melissen. Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality. London ; New York: Routledge, Taylor & Francis Group, 2018.

MLA (9th ed.) Citation

Smit, Bert, and Frans Melissen. Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality. Routledge, Taylor & Francis Group, 2018.