APA (7th ed.) Citation

Cook, S. (2015). Leading the customer experience: Inspirational service leadership. Gower.

Chicago Style (17th ed.) Citation

Cook, Sarah. Leading the Customer Experience: Inspirational Service Leadership. Farnham, Surrey, England ; Burlington, VT: Gower, 2015.

MLA (9th ed.) Citation

Cook, Sarah. Leading the Customer Experience: Inspirational Service Leadership. Gower, 2015.

Warning: These citations may not always be 100% accurate.