The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stress

Abstract Background Although previous studies have linked emotional intelligence to nurses’ job performance, research lacks how moral intelligence and occupational stress mediate this relationship. Addressing this gap is essential for improving nursing care outcomes. This study aims to determine the...

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Main Authors: Rozita Cheraghi, Naser Parizad, Vahid Alinejad, Mehri Piran, Laleh Almasi
Format: Article
Language:English
Published: BMC 2025-02-01
Series:BMC Nursing
Subjects:
Online Access:https://doi.org/10.1186/s12912-025-02744-3
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author Rozita Cheraghi
Naser Parizad
Vahid Alinejad
Mehri Piran
Laleh Almasi
author_facet Rozita Cheraghi
Naser Parizad
Vahid Alinejad
Mehri Piran
Laleh Almasi
author_sort Rozita Cheraghi
collection DOAJ
description Abstract Background Although previous studies have linked emotional intelligence to nurses’ job performance, research lacks how moral intelligence and occupational stress mediate this relationship. Addressing this gap is essential for improving nursing care outcomes. This study aims to determine the mediating effect of moral intelligence and occupational stress in this relationship among Iranian nurses. Methods This descriptive cross-sectional correlational study was conducted in Urmia Teaching Hospital from February to April 2022. Six hundred and twenty-one nurses were recruited using quota sampling. Data were collected using a demographic questionnaire, Lenik and Kiel’s Moral Intelligence Questionnaire (LK-MIQ), Siberia Schering’s Emotional Intelligence Questionnaire (SS-EISQ), Patterson’s Job Performance Questionnaire (P-JPQ), and the Nursing Stress Scale (NSS). Data were analyzed using IBM SPSS ver. 23 and Smart-PLS ver. 3.0. Results The effect of emotional intelligence on job performance was positive, direct, and weak (β = 0.099, t-value = 2.285, p = 0.023). Emotional intelligence had a negative, direct, and weak effect on moral intelligence (β = − 0.257, t-value = 4.754, p = 0.000) and a negative, direct, and moderate effect on occupational stress (β = − 0.316, t-value = 6.482, p = 0.000). Moral intelligence mediates the relationship between emotional intelligence and occupational stress (β = 0.0842, 95% CI: 0.0532, 0.1194). However, the mediating role of occupational stress between emotional intelligence and job performance was not supported (β = 0.003, 95% CI: − 0.0139, 0.0184). Conclusion Moral and emotional intelligence should be key criteria for selecting nursing staff and managers to create a safe, low-stress environment that boosts nurses’ job performance. Healthcare managers should promote nurses’ emotional intelligence by offering practical courses for enhancing nurses’ self-awareness, self-management, social awareness, and relationship management skills. It is essential to support moral intelligence by organizing educational classes that improve their integrity, responsibility, compassion, and forgiveness.
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spelling doaj-art-02f98875fda8436baacb4bb707b6ab7a2025-02-09T12:27:18ZengBMCBMC Nursing1472-69552025-02-0124111210.1186/s12912-025-02744-3The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stressRozita Cheraghi0Naser Parizad1Vahid Alinejad2Mehri Piran3Laleh Almasi4Department of Medical Surgical Nursing, School of Nursing and Midwifery, Tabriz University of Medical SciencesPatient Safety Research Center, Clinical Research Institute, Urmia University of Medical SciencesDepartment of Biostatistics, Urmia University of Medical SciencesImam Khomeini Hospital, Urmia University of Medical SciencesDepartment of Medical Surgical Nursing, School of Nursing and Midwifery, Tabriz University of Medical SciencesAbstract Background Although previous studies have linked emotional intelligence to nurses’ job performance, research lacks how moral intelligence and occupational stress mediate this relationship. Addressing this gap is essential for improving nursing care outcomes. This study aims to determine the mediating effect of moral intelligence and occupational stress in this relationship among Iranian nurses. Methods This descriptive cross-sectional correlational study was conducted in Urmia Teaching Hospital from February to April 2022. Six hundred and twenty-one nurses were recruited using quota sampling. Data were collected using a demographic questionnaire, Lenik and Kiel’s Moral Intelligence Questionnaire (LK-MIQ), Siberia Schering’s Emotional Intelligence Questionnaire (SS-EISQ), Patterson’s Job Performance Questionnaire (P-JPQ), and the Nursing Stress Scale (NSS). Data were analyzed using IBM SPSS ver. 23 and Smart-PLS ver. 3.0. Results The effect of emotional intelligence on job performance was positive, direct, and weak (β = 0.099, t-value = 2.285, p = 0.023). Emotional intelligence had a negative, direct, and weak effect on moral intelligence (β = − 0.257, t-value = 4.754, p = 0.000) and a negative, direct, and moderate effect on occupational stress (β = − 0.316, t-value = 6.482, p = 0.000). Moral intelligence mediates the relationship between emotional intelligence and occupational stress (β = 0.0842, 95% CI: 0.0532, 0.1194). However, the mediating role of occupational stress between emotional intelligence and job performance was not supported (β = 0.003, 95% CI: − 0.0139, 0.0184). Conclusion Moral and emotional intelligence should be key criteria for selecting nursing staff and managers to create a safe, low-stress environment that boosts nurses’ job performance. Healthcare managers should promote nurses’ emotional intelligence by offering practical courses for enhancing nurses’ self-awareness, self-management, social awareness, and relationship management skills. It is essential to support moral intelligence by organizing educational classes that improve their integrity, responsibility, compassion, and forgiveness.https://doi.org/10.1186/s12912-025-02744-3Moral intelligenceEmotional intelligenceOccupational stressJob performanceNurse
spellingShingle Rozita Cheraghi
Naser Parizad
Vahid Alinejad
Mehri Piran
Laleh Almasi
The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stress
BMC Nursing
Moral intelligence
Emotional intelligence
Occupational stress
Job performance
Nurse
title The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stress
title_full The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stress
title_fullStr The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stress
title_full_unstemmed The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stress
title_short The effect of emotional intelligence on nurses’ job performance: the mediating role of moral intelligence and occupational stress
title_sort effect of emotional intelligence on nurses job performance the mediating role of moral intelligence and occupational stress
topic Moral intelligence
Emotional intelligence
Occupational stress
Job performance
Nurse
url https://doi.org/10.1186/s12912-025-02744-3
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