The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative study

Abstract Background Integrating hospital pharmacists into primary care settings can enhance the quality of patient care. However, the challenges vary across countries. China has piloted such collaborations between hospital pharmacists and primary care practitioners in recent years, but research on t...

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Main Authors: Zhiling Deng, Pengxiang Zhou, Yiting Lu, Zhengrong Li, Mi Yao, Yang Li, Chuan Zou, Haixin Li, Songtao Cai, Yi Guo, Yuling Tong, Yang Zhao, Zhijie Xu
Format: Article
Language:English
Published: BMC 2025-02-01
Series:BMC Health Services Research
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Online Access:https://doi.org/10.1186/s12913-025-12351-2
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author Zhiling Deng
Pengxiang Zhou
Yiting Lu
Zhengrong Li
Mi Yao
Yang Li
Chuan Zou
Haixin Li
Songtao Cai
Yi Guo
Yuling Tong
Yang Zhao
Zhijie Xu
author_facet Zhiling Deng
Pengxiang Zhou
Yiting Lu
Zhengrong Li
Mi Yao
Yang Li
Chuan Zou
Haixin Li
Songtao Cai
Yi Guo
Yuling Tong
Yang Zhao
Zhijie Xu
author_sort Zhiling Deng
collection DOAJ
description Abstract Background Integrating hospital pharmacists into primary care settings can enhance the quality of patient care. However, the challenges vary across countries. China has piloted such collaborations between hospital pharmacists and primary care practitioners in recent years, but research on this subject is limited. This study aims to examine the integration of hospital pharmacists into primary care settings in Shenzhen, China, and identify the perceived barriers and facilitators. Methods From May 1 to November 30, 2022, a qualitative study gathered key informant interviews and on-site observations at three community health centers (CHCs) in Shenzhen. Two researchers collected the data, and all interviews were audio-recorded, transcribed verbatim, and analyzed using a thematic approach. Results Seventeen key informants were recruited (eight hospital pharmacists, six GPs, and three health administrators), most of whom were women (n = 11). Hospital pharmacists mainly conduct medication reviews and consultations in clinics or pharmacies of CHCs and engage in home visits with GPs in a few cases. Barriers to their integration include pharmacists’ inadequate competency, a lack of patient recognition, GPs’ resistance, and insufficient technological support. Patient needs, incentive systems, administrative leadership, social media use, and colocation were identified as facilitators of integration. Conclusion While unique opportunities may exist for primary care settings to improve patient care by integrating hospital pharmacists, it is essential to address the barriers stemming from individuals and the health system. Efforts should focus on the targeted training of pharmacists’ practical skills, strategic campaigns to raise awareness among the public and healthcare providers, and policy-led efforts to foster technological progress.
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issn 1472-6963
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spelling doaj-art-05d495c13d9046c0a857445a9cb2da5a2025-02-09T12:26:57ZengBMCBMC Health Services Research1472-69632025-02-0125111310.1186/s12913-025-12351-2The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative studyZhiling Deng0Pengxiang Zhou1Yiting Lu2Zhengrong Li3Mi Yao4Yang Li5Chuan Zou6Haixin Li7Songtao Cai8Yi Guo9Yuling Tong10Yang Zhao11Zhijie Xu12Licun Community Health Service Center, The Eighth Affiliated Hospital, Sun Yat-Sen UniversityDepartment of Pharmacy, Peking University Third HospitalDepartment of General Practice, Tongji University School of MedicineDepartment of Pharmacy, Linyi People’s HospitalDepartment of General Practice, Peking University First HospitalDepartment of General Practice, Shanghai East Hospital, Tongji University School of MedicineDepartment of General Practice, Chengdu Fifth People’s HospitalDepartment of Pharmacy, The First Affiliated Hospital of Xi’an Jiaotong UniversityDepartment of General Practice, The Second Affiliated Hospital, School of Medicine, The Chinese University of Hong Kong, Shenzhen and Longgang District People’s Hospital of ShenzhenDepartment of General Practice, The Second Affiliated Hospital,, Zhejiang University School of MedicineDepartment of General Practice, The Second Affiliated Hospital,, Zhejiang University School of MedicineThe George Institute for Global Health, University of New South WalesDepartment of General Practice, The Second Affiliated Hospital,, Zhejiang University School of MedicineAbstract Background Integrating hospital pharmacists into primary care settings can enhance the quality of patient care. However, the challenges vary across countries. China has piloted such collaborations between hospital pharmacists and primary care practitioners in recent years, but research on this subject is limited. This study aims to examine the integration of hospital pharmacists into primary care settings in Shenzhen, China, and identify the perceived barriers and facilitators. Methods From May 1 to November 30, 2022, a qualitative study gathered key informant interviews and on-site observations at three community health centers (CHCs) in Shenzhen. Two researchers collected the data, and all interviews were audio-recorded, transcribed verbatim, and analyzed using a thematic approach. Results Seventeen key informants were recruited (eight hospital pharmacists, six GPs, and three health administrators), most of whom were women (n = 11). Hospital pharmacists mainly conduct medication reviews and consultations in clinics or pharmacies of CHCs and engage in home visits with GPs in a few cases. Barriers to their integration include pharmacists’ inadequate competency, a lack of patient recognition, GPs’ resistance, and insufficient technological support. Patient needs, incentive systems, administrative leadership, social media use, and colocation were identified as facilitators of integration. Conclusion While unique opportunities may exist for primary care settings to improve patient care by integrating hospital pharmacists, it is essential to address the barriers stemming from individuals and the health system. Efforts should focus on the targeted training of pharmacists’ practical skills, strategic campaigns to raise awareness among the public and healthcare providers, and policy-led efforts to foster technological progress.https://doi.org/10.1186/s12913-025-12351-2Hospital pharmacistPrimary careInterdisciplinary collaborationQualitative research
spellingShingle Zhiling Deng
Pengxiang Zhou
Yiting Lu
Zhengrong Li
Mi Yao
Yang Li
Chuan Zou
Haixin Li
Songtao Cai
Yi Guo
Yuling Tong
Yang Zhao
Zhijie Xu
The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative study
BMC Health Services Research
Hospital pharmacist
Primary care
Interdisciplinary collaboration
Qualitative research
title The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative study
title_full The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative study
title_fullStr The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative study
title_full_unstemmed The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative study
title_short The integration of hospital pharmacists into primary care settings in Shenzhen, China: a qualitative study
title_sort integration of hospital pharmacists into primary care settings in shenzhen china a qualitative study
topic Hospital pharmacist
Primary care
Interdisciplinary collaboration
Qualitative research
url https://doi.org/10.1186/s12913-025-12351-2
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