Emergence and development trends of electronic banking in Serbia
Global business changes and technology development open up new opportunities for banks to improve the quality of their services while reducing costs and increasing efficiency. One of the consequences of accelerated technological development and the efforts of banks to increase competitiveness is the...
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| Format: | Article |
| Language: | English |
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Visoka poslovna škola strukovnih studija Prof. dr Radomir Bojković, Kruševac
2022-01-01
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| Series: | Trendovi u Poslovanju |
| Subjects: | |
| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/2334-816X/2022/2334-816X2201097Q.pdf |
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| _version_ | 1823859881891856384 |
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| author | Đekić Marija Nikolić Miloš Vesić Tamara |
| author_facet | Đekić Marija Nikolić Miloš Vesić Tamara |
| author_sort | Đekić Marija |
| collection | DOAJ |
| description | Global business changes and technology development open up new opportunities for banks to improve the quality of their services while reducing costs and increasing efficiency. One of the consequences of accelerated technological development and the efforts of banks to increase competitiveness is the emergence of electronic or internet banking. Electronic banking in Serbia began to be applied somewhere in 2003, but at a much slower pace than in developed countries. The main limitations of the insufficient use of electronic banking are related to the still insufficient use of the Internet and advanced technology, the resistance of the population to changes, the weak information system and the lack of information. Recently, the development of e-business in Serbia has been faster, and the assumptions are that this development will continue, especially in terms of the use of mobile banking. Banks should make efforts to create a culture of trust among customers and promote e-banking services, in order to influence public awareness of the positive aspects of this form of banking services. The paper describes the origin, current development and future perspectives of the use of electronic banking in the Republic of Serbia. |
| format | Article |
| id | doaj-art-06bd7274b6334a12837b3e4c6d917943 |
| institution | Kabale University |
| issn | 2334-816X 2334-8356 |
| language | English |
| publishDate | 2022-01-01 |
| publisher | Visoka poslovna škola strukovnih studija Prof. dr Radomir Bojković, Kruševac |
| record_format | Article |
| series | Trendovi u Poslovanju |
| spelling | doaj-art-06bd7274b6334a12837b3e4c6d9179432025-02-10T19:38:24ZengVisoka poslovna škola strukovnih studija Prof. dr Radomir Bojković, KruševacTrendovi u Poslovanju2334-816X2334-83562022-01-011019710810.5937/trendpos2201101D2334-816X2201097QEmergence and development trends of electronic banking in SerbiaĐekić Marija0https://orcid.org/0000-0001-7720-0981Nikolić Miloš1https://orcid.org/0000-0003-0690-8047Vesić Tamara2https://orcid.org/0000-0002-5747-7542Visoka škola za poslovnu ekonomiju i preduzetništvo, Beograd, SerbiaVisoka škola za poslovnu ekonomiju i preduzetništvo, Beograd, SerbiaVisoka škola za poslovnu ekonomiju i preduzetništvo, Beograd, SerbiaGlobal business changes and technology development open up new opportunities for banks to improve the quality of their services while reducing costs and increasing efficiency. One of the consequences of accelerated technological development and the efforts of banks to increase competitiveness is the emergence of electronic or internet banking. Electronic banking in Serbia began to be applied somewhere in 2003, but at a much slower pace than in developed countries. The main limitations of the insufficient use of electronic banking are related to the still insufficient use of the Internet and advanced technology, the resistance of the population to changes, the weak information system and the lack of information. Recently, the development of e-business in Serbia has been faster, and the assumptions are that this development will continue, especially in terms of the use of mobile banking. Banks should make efforts to create a culture of trust among customers and promote e-banking services, in order to influence public awareness of the positive aspects of this form of banking services. The paper describes the origin, current development and future perspectives of the use of electronic banking in the Republic of Serbia.https://scindeks-clanci.ceon.rs/data/pdf/2334-816X/2022/2334-816X2201097Q.pdfelectronic bankinginternet bankingelectronic businesselectronic tradingbanking businessbanking services |
| spellingShingle | Đekić Marija Nikolić Miloš Vesić Tamara Emergence and development trends of electronic banking in Serbia Trendovi u Poslovanju electronic banking internet banking electronic business electronic trading banking business banking services |
| title | Emergence and development trends of electronic banking in Serbia |
| title_full | Emergence and development trends of electronic banking in Serbia |
| title_fullStr | Emergence and development trends of electronic banking in Serbia |
| title_full_unstemmed | Emergence and development trends of electronic banking in Serbia |
| title_short | Emergence and development trends of electronic banking in Serbia |
| title_sort | emergence and development trends of electronic banking in serbia |
| topic | electronic banking internet banking electronic business electronic trading banking business banking services |
| url | https://scindeks-clanci.ceon.rs/data/pdf/2334-816X/2022/2334-816X2201097Q.pdf |
| work_keys_str_mv | AT đekicmarija emergenceanddevelopmenttrendsofelectronicbankinginserbia AT nikolicmilos emergenceanddevelopmenttrendsofelectronicbankinginserbia AT vesictamara emergenceanddevelopmenttrendsofelectronicbankinginserbia |