THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTOR

Resistance to change is a significant factor that has a direct effect on change efforts. If the employees are well-informed about the organizational change process, and if their opinions are asked regarding the decisions to be taken in explanation of the change process, the employees would adopt th...

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Main Authors: Betül AKAN, Funda ER ÜLKER, Agah Sinan ÜNSAR
Format: Article
Language:English
Published: Faculty of Economics, University of Tuzla 2016-05-01
Series:Economic Review
Subjects:
Online Access:https://www.er.ef.untz.ba/index.php/er/article/view/114
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author Betül AKAN
Funda ER ÜLKER
Agah Sinan ÜNSAR
author_facet Betül AKAN
Funda ER ÜLKER
Agah Sinan ÜNSAR
author_sort Betül AKAN
collection DOAJ
description Resistance to change is a significant factor that has a direct effect on change efforts. If the employees are well-informed about the organizational change process, and if their opinions are asked regarding the decisions to be taken in explanation of the change process, the employees would adopt the change process and it would help breaking their resistance to change. Accordingly, it is aimed in this study to analyze the influence of organizational communication on resistance to change. Recent studies may accept that effective organizational communication is one of the primary determinants of resistance to change. In line with the purpose of the study, data have been collected through questionnaire method from 406 state and private bank employees in Marmara Region (Turkey). The data obtained have been analyzed through exploratory factor analysis, correlation analysis and Mann-Whitney U difference test. Multiple regression analysis has also been made in order to explain the characteristics of the relations, which have been determined through correlation analysis. According to the results of the research, a positive, but insignificant relationship has been observed between goal setting and critical communication, which are the two sub-dimensions of resistance to change and organizational communication. It has been observed that a very insignificant part of the variability in employees’ resistance to change levels has been explained through goal-setting and critical communication. In has also been observed that private bank employees resist more to change than state bank employees.
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spelling doaj-art-0f53680134054018a5d9ac71ee38c5fd2025-02-11T00:33:12ZengFaculty of Economics, University of TuzlaEconomic Review1512-89622303-680X2016-05-01141THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTORBetül AKAN0Funda ER ÜLKER1Agah Sinan ÜNSAR2Namık Kemal University, Hayrabolu Vocational School, TurkeyNamık Kemal University, Hayrabolu Vocational School, TurkeyTrakya University, Faculty of Economic and Administrative Sciences, Turkey Resistance to change is a significant factor that has a direct effect on change efforts. If the employees are well-informed about the organizational change process, and if their opinions are asked regarding the decisions to be taken in explanation of the change process, the employees would adopt the change process and it would help breaking their resistance to change. Accordingly, it is aimed in this study to analyze the influence of organizational communication on resistance to change. Recent studies may accept that effective organizational communication is one of the primary determinants of resistance to change. In line with the purpose of the study, data have been collected through questionnaire method from 406 state and private bank employees in Marmara Region (Turkey). The data obtained have been analyzed through exploratory factor analysis, correlation analysis and Mann-Whitney U difference test. Multiple regression analysis has also been made in order to explain the characteristics of the relations, which have been determined through correlation analysis. According to the results of the research, a positive, but insignificant relationship has been observed between goal setting and critical communication, which are the two sub-dimensions of resistance to change and organizational communication. It has been observed that a very insignificant part of the variability in employees’ resistance to change levels has been explained through goal-setting and critical communication. In has also been observed that private bank employees resist more to change than state bank employees. https://www.er.ef.untz.ba/index.php/er/article/view/114organizational communicationchangeresistancebanking sector
spellingShingle Betül AKAN
Funda ER ÜLKER
Agah Sinan ÜNSAR
THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTOR
Economic Review
organizational communication
change
resistance
banking sector
title THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTOR
title_full THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTOR
title_fullStr THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTOR
title_full_unstemmed THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTOR
title_short THE EFFECT OF ORGANIZATIONAL COMMUNICATION TOWARDS RESISTANCE TO CHANGE: A CASE STUDY IN BANKING SECTOR
title_sort effect of organizational communication towards resistance to change a case study in banking sector
topic organizational communication
change
resistance
banking sector
url https://www.er.ef.untz.ba/index.php/er/article/view/114
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