CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIA
Business advisors and their impact on the performance of micro, small and medium-sized companies (MSMEs) have been in the focus of many researchers for a long time. MSMEs are reporting increasing interest in professional business advice, but only a small share of MSME owners is using consultancy se...
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| Format: | Article |
| Language: | English |
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Faculty of Economics, University of Tuzla
2017-11-01
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| Series: | Economic Review |
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| Online Access: | http://er.ef.untz.ba/index.php/er/article/view/101 |
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| _version_ | 1823861232200843264 |
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| author | Anamarija Delić Mirela Alpeza |
| author_facet | Anamarija Delić Mirela Alpeza |
| author_sort | Anamarija Delić |
| collection | DOAJ |
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Business advisors and their impact on the performance of micro, small and medium-sized companies (MSMEs) have been in the focus of many researchers for a long time. MSMEs are reporting increasing interest in professional business advice, but only a small share of MSME owners is using consultancy services. This paper analyzes the consultancy market sector for MSMEs in Croatia, with a special focus on differences in the perspectives -gaps and overlaps of the supply (consultancy companies) and the demand side (MSME owners) of the market. The main objectives of the study are to identify and analyze determinants that influence consultancy market for MSMEs in Croatia, through opinions and views of the owners of MSMEs, on the one side, and consultants as service providers, on the other side (mirroring perspective). The empirical evidence in this paper is provided through secondary research and primary research – a survey conducted among 303 MSME owners and 60 providers of consultancy services for MSMEs. The main findings of this study enable segmentation of the users of consultancy services for MSMEs and identification of market niche for MSME consultants. Based on the research results, recommendations for better understanding of MSME owners as clients of consultancy services are created, especially those related to improving marketing and service development strategies. The results of this study and the recommendations can be used by a wide network of advisory service providers for MSMEs (e.g. accountants, lawyers, IT consultants) for improving the quality of service and identification of market niches.
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| format | Article |
| id | doaj-art-0f5f64a4c4cc40bd83a6cc2740d120af |
| institution | Kabale University |
| issn | 1512-8962 2303-680X |
| language | English |
| publishDate | 2017-11-01 |
| publisher | Faculty of Economics, University of Tuzla |
| record_format | Article |
| series | Economic Review |
| spelling | doaj-art-0f5f64a4c4cc40bd83a6cc2740d120af2025-02-10T00:31:06ZengFaculty of Economics, University of TuzlaEconomic Review1512-89622303-680X2017-11-01152CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIAAnamarija Delić0Mirela Alpeza1Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia Business advisors and their impact on the performance of micro, small and medium-sized companies (MSMEs) have been in the focus of many researchers for a long time. MSMEs are reporting increasing interest in professional business advice, but only a small share of MSME owners is using consultancy services. This paper analyzes the consultancy market sector for MSMEs in Croatia, with a special focus on differences in the perspectives -gaps and overlaps of the supply (consultancy companies) and the demand side (MSME owners) of the market. The main objectives of the study are to identify and analyze determinants that influence consultancy market for MSMEs in Croatia, through opinions and views of the owners of MSMEs, on the one side, and consultants as service providers, on the other side (mirroring perspective). The empirical evidence in this paper is provided through secondary research and primary research – a survey conducted among 303 MSME owners and 60 providers of consultancy services for MSMEs. The main findings of this study enable segmentation of the users of consultancy services for MSMEs and identification of market niche for MSME consultants. Based on the research results, recommendations for better understanding of MSME owners as clients of consultancy services are created, especially those related to improving marketing and service development strategies. The results of this study and the recommendations can be used by a wide network of advisory service providers for MSMEs (e.g. accountants, lawyers, IT consultants) for improving the quality of service and identification of market niches. http://er.ef.untz.ba/index.php/er/article/view/101consultancy market servicesmicro, small and medium-sized companiesentrepreneurship supporting institutions |
| spellingShingle | Anamarija Delić Mirela Alpeza CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIA Economic Review consultancy market services micro, small and medium-sized companies entrepreneurship supporting institutions |
| title | CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIA |
| title_full | CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIA |
| title_fullStr | CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIA |
| title_full_unstemmed | CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIA |
| title_short | CONSULTANCY SERVICES MARKET FOR MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN CROATIA |
| title_sort | consultancy services market for micro small and medium sized enterprises in croatia |
| topic | consultancy market services micro, small and medium-sized companies entrepreneurship supporting institutions |
| url | http://er.ef.untz.ba/index.php/er/article/view/101 |
| work_keys_str_mv | AT anamarijadelic consultancyservicesmarketformicrosmallandmediumsizedenterprisesincroatia AT mirelaalpeza consultancyservicesmarketformicrosmallandmediumsizedenterprisesincroatia |