Measuring the benefits of ICTs in social enterprises: an exploratory study
The study presented in this article aims to identify what are, in fact, the social missions of companies called “social companies” , and what are the benefits obtained from the use of ICTs by these companies. The research methods employed were bibliographic research and case study. The bibliographic...
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| Format: | Article |
| Language: | English |
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FUCAPE Business School
2021-01-01
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| Series: | BBR: Brazilian Business Review |
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| Online Access: | http://www.redalyc.org/articulo.oa?id=123068387005 |
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| _version_ | 1825207236093280256 |
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| author | Marcelo Okano Celi Langhi Rosinei Batista Ribeiro |
| author_facet | Marcelo Okano Celi Langhi Rosinei Batista Ribeiro |
| author_sort | Marcelo Okano |
| collection | DOAJ |
| description | The study presented in this article aims to identify what are, in fact, the social missions of companies called “social companies” , and what are the benefits obtained from the use of ICTs by these companies. The research methods employed were bibliographic research and case study. The bibliographic research was elaborated from a systematic analysis and the use of a theoretical framework related to performance indicators, as proposed by Hutchinson and Molla (2009). The case study was carried out based on four social companies, with which observations were made in loco, application of interviews and analysis of the respective websites. The results indicated that the social mission of this type of company can be explained by the use of six indicators: access to markets, income generation, employment opportunities, social training, strengthening of relations with the sponsor and social outsourcing; and that these indicators require the use of ICTs to be developed. It is concluded that, if at least one of the indicators is present in these companies, ICTs can bring some kind of benefit. |
| format | Article |
| id | doaj-art-10e31521a7a946e7a855b3d7d51d2936 |
| institution | Kabale University |
| issn | 1807-734X |
| language | English |
| publishDate | 2021-01-01 |
| publisher | FUCAPE Business School |
| record_format | Article |
| series | BBR: Brazilian Business Review |
| spelling | doaj-art-10e31521a7a946e7a855b3d7d51d29362025-02-06T23:39:33ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2021-01-0118331733310.15728/bbr.2021.18.3.5Measuring the benefits of ICTs in social enterprises: an exploratory studyMarcelo OkanoCeli LanghiRosinei Batista RibeiroThe study presented in this article aims to identify what are, in fact, the social missions of companies called “social companies” , and what are the benefits obtained from the use of ICTs by these companies. The research methods employed were bibliographic research and case study. The bibliographic research was elaborated from a systematic analysis and the use of a theoretical framework related to performance indicators, as proposed by Hutchinson and Molla (2009). The case study was carried out based on four social companies, with which observations were made in loco, application of interviews and analysis of the respective websites. The results indicated that the social mission of this type of company can be explained by the use of six indicators: access to markets, income generation, employment opportunities, social training, strengthening of relations with the sponsor and social outsourcing; and that these indicators require the use of ICTs to be developed. It is concluded that, if at least one of the indicators is present in these companies, ICTs can bring some kind of benefit.http://www.redalyc.org/articulo.oa?id=123068387005social enterprisesinformation and communication technologiesindicators for social mission |
| spellingShingle | Marcelo Okano Celi Langhi Rosinei Batista Ribeiro Measuring the benefits of ICTs in social enterprises: an exploratory study BBR: Brazilian Business Review social enterprises information and communication technologies indicators for social mission |
| title | Measuring the benefits of ICTs in social enterprises: an exploratory study |
| title_full | Measuring the benefits of ICTs in social enterprises: an exploratory study |
| title_fullStr | Measuring the benefits of ICTs in social enterprises: an exploratory study |
| title_full_unstemmed | Measuring the benefits of ICTs in social enterprises: an exploratory study |
| title_short | Measuring the benefits of ICTs in social enterprises: an exploratory study |
| title_sort | measuring the benefits of icts in social enterprises an exploratory study |
| topic | social enterprises information and communication technologies indicators for social mission |
| url | http://www.redalyc.org/articulo.oa?id=123068387005 |
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