Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviour

User non-adherence to password guidelines remains a persistent challenge in the fight against cyberattacks. Many users circumvent password requirements by choosing weak, easy-to-guess passwords. This study tests the effectiveness of coping messages (i.e., self-efficacy, response efficacy, and a comb...

Full description

Saved in:
Bibliographic Details
Main Authors: Joelle Simon, Steven J. Watson, Iris van Sintemaartensdijk
Format: Article
Language:English
Published: Elsevier 2025-03-01
Series:Computers in Human Behavior Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958825000302
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1823861158356975616
author Joelle Simon
Steven J. Watson
Iris van Sintemaartensdijk
author_facet Joelle Simon
Steven J. Watson
Iris van Sintemaartensdijk
author_sort Joelle Simon
collection DOAJ
description User non-adherence to password guidelines remains a persistent challenge in the fight against cyberattacks. Many users circumvent password requirements by choosing weak, easy-to-guess passwords. This study tests the effectiveness of coping messages (i.e., self-efficacy, response efficacy, and a combination of self-efficacy and response efficacy) to improve the strength of passwords created by users. Participants (N = 221) were instructed to create passwords for three fictional online accounts after receiving password creation instructions that incorporated one of the aforementioned coping message types. They then reported their intentions to adopt strong passwords post-intervention and reported on their actual password practices four weeks later. Findings indicate that the strength of the created passwords did not improve based on the messages participants received, and those who received self-efficacy messages actually created passwords with lower entropy. The intention to adopt strong passwords was only elevated for participants who received combined self-efficacy and response efficacy condition, and neither message type had a clear impact on user behaviour after four weeks. This study paves the way for developing more effective messages based on the Protection Motivation Theory (PMT) constructs to encourage safe password behaviour.
format Article
id doaj-art-128c2eb84f13449f878e39956a69a0eb
institution Kabale University
issn 2451-9588
language English
publishDate 2025-03-01
publisher Elsevier
record_format Article
series Computers in Human Behavior Reports
spelling doaj-art-128c2eb84f13449f878e39956a69a0eb2025-02-10T04:34:38ZengElsevierComputers in Human Behavior Reports2451-95882025-03-0117100615Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviourJoelle Simon0Steven J. Watson1Iris van Sintemaartensdijk2Universiteit Twente, Department of Psychology of Conflict, Risk and Safety, the NetherlandsUniversiteit Twente, Department of Psychology of Conflict, Risk and Safety, the NetherlandsCorresponding author. Department of Psychology of Conflict, Risk and Safety, De Zul 10, 7522, NJ, the Netherlands.; Universiteit Twente, Department of Psychology of Conflict, Risk and Safety, the NetherlandsUser non-adherence to password guidelines remains a persistent challenge in the fight against cyberattacks. Many users circumvent password requirements by choosing weak, easy-to-guess passwords. This study tests the effectiveness of coping messages (i.e., self-efficacy, response efficacy, and a combination of self-efficacy and response efficacy) to improve the strength of passwords created by users. Participants (N = 221) were instructed to create passwords for three fictional online accounts after receiving password creation instructions that incorporated one of the aforementioned coping message types. They then reported their intentions to adopt strong passwords post-intervention and reported on their actual password practices four weeks later. Findings indicate that the strength of the created passwords did not improve based on the messages participants received, and those who received self-efficacy messages actually created passwords with lower entropy. The intention to adopt strong passwords was only elevated for participants who received combined self-efficacy and response efficacy condition, and neither message type had a clear impact on user behaviour after four weeks. This study paves the way for developing more effective messages based on the Protection Motivation Theory (PMT) constructs to encourage safe password behaviour.http://www.sciencedirect.com/science/article/pii/S2451958825000302Online safetyPassword strengthCoping messagesSelf-efficacyResponse efficacyProtection motivation theory
spellingShingle Joelle Simon
Steven J. Watson
Iris van Sintemaartensdijk
Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviour
Computers in Human Behavior Reports
Online safety
Password strength
Coping messages
Self-efficacy
Response efficacy
Protection motivation theory
title Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviour
title_full Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviour
title_fullStr Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviour
title_full_unstemmed Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviour
title_short Response-efficacy messages produce stronger passwords than self-efficacy messages … for now: A longitudinal experimental study of the efficacy of coping message types on password creation behaviour
title_sort response efficacy messages produce stronger passwords than self efficacy messages for now a longitudinal experimental study of the efficacy of coping message types on password creation behaviour
topic Online safety
Password strength
Coping messages
Self-efficacy
Response efficacy
Protection motivation theory
url http://www.sciencedirect.com/science/article/pii/S2451958825000302
work_keys_str_mv AT joellesimon responseefficacymessagesproducestrongerpasswordsthanselfefficacymessagesfornowalongitudinalexperimentalstudyoftheefficacyofcopingmessagetypesonpasswordcreationbehaviour
AT stevenjwatson responseefficacymessagesproducestrongerpasswordsthanselfefficacymessagesfornowalongitudinalexperimentalstudyoftheefficacyofcopingmessagetypesonpasswordcreationbehaviour
AT irisvansintemaartensdijk responseefficacymessagesproducestrongerpasswordsthanselfefficacymessagesfornowalongitudinalexperimentalstudyoftheefficacyofcopingmessagetypesonpasswordcreationbehaviour