Identifying Gaps between Importance and Satisfaction to Identify Extension Clients’ Needs
This is the third document the Importance-performance Analysis series, a series of three about using Importance-performance analyis (IPA) to prioritize Extension resources. This 3-page article covers gap analysis as a means to understand a client's perceptions and rank Extension priorities. Ga...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
The University of Florida George A. Smathers Libraries
2016-07-01
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| Series: | EDIS |
| Subjects: | |
| Online Access: | https://journals.flvc.org/edis/article/view/127863 |
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