Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company

This study investigated the relationship between organizational imaginary and tacit dimension of knowledge creation, according to Nonaka and Takeuchi (1997) model, in a telecommunications company. This choice is justified because such segment is highly competitive and knowledge-intensive. Qualitativ...

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Main Authors: Marcia Caldas Pitrowsky, Isabel de Sá Affonso da Costa, Denise Medeiros Ribeiro Salles
Format: Article
Language:English
Published: FUCAPE Business School 2014-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123032385005
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author Marcia Caldas Pitrowsky
Isabel de Sá Affonso da Costa
Denise Medeiros Ribeiro Salles
author_facet Marcia Caldas Pitrowsky
Isabel de Sá Affonso da Costa
Denise Medeiros Ribeiro Salles
author_sort Marcia Caldas Pitrowsky
collection DOAJ
description This study investigated the relationship between organizational imaginary and tacit dimension of knowledge creation, according to Nonaka and Takeuchi (1997) model, in a telecommunications company. This choice is justified because such segment is highly competitive and knowledge-intensive. Qualitative approach and case study strategy were used, based on documentary analysis, semi-structured interviews and application of projective techniques in workshops. The results showed that the lack of organizational intention concerning the collective commitment to knowledge creation, in a manner clearly articulated by senior management, fails to leverage the existing fertile grounds for innovation, having in view the spontaneous commitment shown by its employees with the image of the company, which is great in their point of view.
format Article
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institution Kabale University
issn 1807-734X
language English
publishDate 2014-01-01
publisher FUCAPE Business School
record_format Article
series BBR: Brazilian Business Review
spelling doaj-art-3de397bb5ffd49b8b079af951d9f46d02025-02-06T23:39:30ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2014-01-0111599121Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications CompanyMarcia Caldas PitrowskyIsabel de Sá Affonso da CostaDenise Medeiros Ribeiro SallesThis study investigated the relationship between organizational imaginary and tacit dimension of knowledge creation, according to Nonaka and Takeuchi (1997) model, in a telecommunications company. This choice is justified because such segment is highly competitive and knowledge-intensive. Qualitative approach and case study strategy were used, based on documentary analysis, semi-structured interviews and application of projective techniques in workshops. The results showed that the lack of organizational intention concerning the collective commitment to knowledge creation, in a manner clearly articulated by senior management, fails to leverage the existing fertile grounds for innovation, having in view the spontaneous commitment shown by its employees with the image of the company, which is great in their point of view.http://www.redalyc.org/articulo.oa?id=123032385005organizational imaginaryknowledge creationindividualorganization identificationtacit and explicit knowledge
spellingShingle Marcia Caldas Pitrowsky
Isabel de Sá Affonso da Costa
Denise Medeiros Ribeiro Salles
Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company
BBR: Brazilian Business Review
organizational imaginary
knowledge creation
individual
organization identification
tacit and explicit knowledge
title Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company
title_full Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company
title_fullStr Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company
title_full_unstemmed Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company
title_short Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company
title_sort organizational imaginary and tacit dimension of knowledge a case study in a telecommunications company
topic organizational imaginary
knowledge creation
individual
organization identification
tacit and explicit knowledge
url http://www.redalyc.org/articulo.oa?id=123032385005
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AT denisemedeirosribeirosalles organizationalimaginaryandtacitdimensionofknowledgeacasestudyinatelecommunicationscompany