SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USE
For the healthcare industry to undergo the necessary changes, new technology, creative solutions, and interactive platforms are now crucial. Solutionist technologies can have numerous benefits, if used knowledgeably and properly. However, despite the large body of work on innovations in smart health...
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| Format: | Article |
| Language: | English |
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Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2025-03-01
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| Series: | International Journal for Quality Research |
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| Online Access: | http://ijqr.net/journal/v19-n1/4.pdf |
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| author | Żywiołek Justyna Muhammad Irfan Zahid Yousaf Radosław Wolniak Gilberto Santos |
| author_facet | Żywiołek Justyna Muhammad Irfan Zahid Yousaf Radosław Wolniak Gilberto Santos |
| author_sort | Żywiołek Justyna |
| collection | DOAJ |
| description | For the healthcare industry to undergo the necessary changes, new technology, creative solutions, and interactive platforms are now crucial. Solutionist technologies can have numerous benefits, if used knowledgeably and properly. However, despite the large body of work on innovations in smart health, especially in e-health, e-advice and m-health, there is lack of studies on patient awareness and behavior, which has negative consequences for their wellbeing. This study sets out to find out about the views/opinions of patients/consumers using innovative solutionist technologies for smart e-health. To achieve this aim, a survey method is adopted using questionnaire. The findings are illuminating, revealing widespread illiteracy, a lack of information, and a fear of taking drugs without contacting a doctor. Knowledge is a key factor for promoting trust in smart e-health, and its level and flow are directly tied to trust and the ability to employ a variety of technologies. The study confirms the idea that an increase in knowledge raises the amount of trust in alternative solutions. Consumers can gain knowledge and behavioural skills in a certain domain over time if they have trust. In addition, although there is a willingness to try new ways, the lack of understanding how to apply them leads to several challenges. |
| format | Article |
| id | doaj-art-47a7aca061754dbb81c09b2e43269ae6 |
| institution | Kabale University |
| issn | 1800-6450 1800-7473 |
| language | English |
| publishDate | 2025-03-01 |
| publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
| record_format | Article |
| series | International Journal for Quality Research |
| spelling | doaj-art-47a7aca061754dbb81c09b2e43269ae62025-02-11T14:33:56ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732025-03-01191456210.24874/IJQR19.01-04SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USEŻywiołek Justyna 0https://orcid.org/0000-0003-0407-0826Muhammad Irfan 1https://orcid.org/0000-0003-1446-583XZahid Yousaf 2https://orcid.org/0000-0002-7903-9420Radosław Wolniak 3https://orcid.org/0000-0003-0317-9811Gilberto Santos4https://orcid.org/0000-0001-9268-3272Czestochowa University of Technology, Czestochowa, Poland School of management and Economics, Beijing Institute of Technology, Beijing, China Higher Education Department, Government College of Management Sciences, Mansehra 23100, Pakistan Silesian University ofTechnology, Faculty of Organization and Management, Poland Design School, Polytechnic Institute Cavado Ave, Barcelos, Portugal For the healthcare industry to undergo the necessary changes, new technology, creative solutions, and interactive platforms are now crucial. Solutionist technologies can have numerous benefits, if used knowledgeably and properly. However, despite the large body of work on innovations in smart health, especially in e-health, e-advice and m-health, there is lack of studies on patient awareness and behavior, which has negative consequences for their wellbeing. This study sets out to find out about the views/opinions of patients/consumers using innovative solutionist technologies for smart e-health. To achieve this aim, a survey method is adopted using questionnaire. The findings are illuminating, revealing widespread illiteracy, a lack of information, and a fear of taking drugs without contacting a doctor. Knowledge is a key factor for promoting trust in smart e-health, and its level and flow are directly tied to trust and the ability to employ a variety of technologies. The study confirms the idea that an increase in knowledge raises the amount of trust in alternative solutions. Consumers can gain knowledge and behavioural skills in a certain domain over time if they have trust. In addition, although there is a willingness to try new ways, the lack of understanding how to apply them leads to several challenges.http://ijqr.net/journal/v19-n1/4.pdfe-healthhealth knowledge managementdigital technologiesquality of life |
| spellingShingle | Żywiołek Justyna Muhammad Irfan Zahid Yousaf Radosław Wolniak Gilberto Santos SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USE International Journal for Quality Research e-health health knowledge management digital technologies quality of life |
| title | SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USE |
| title_full | SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USE |
| title_fullStr | SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USE |
| title_full_unstemmed | SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USE |
| title_short | SMART E-HEALTH: THE BENEFITS OF ENHANCING THE AWARENESS AND BEHAVIOR OF SOLUTIONIST TECHNOLOGY USE |
| title_sort | smart e health the benefits of enhancing the awareness and behavior of solutionist technology use |
| topic | e-health health knowledge management digital technologies quality of life |
| url | http://ijqr.net/journal/v19-n1/4.pdf |
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