Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?

The incidence of medical negligence claims is well documented in South Africa (SA). Civil and criminal processes are in place to deal with this, and the matter may be reported to the Health Professions Council of SA (HPCSA). There is a school of thought that suggests that these processes do not prov...

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Main Authors: M S Khan, M C Laubscher
Format: Article
Language:English
Published: South African Medical Association 2024-08-01
Series:South African Medical Journal
Subjects:
Online Access:https://samajournals.co.za/index.php/samj/article/view/1881
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author M S Khan
M C Laubscher
author_facet M S Khan
M C Laubscher
author_sort M S Khan
collection DOAJ
description The incidence of medical negligence claims is well documented in South Africa (SA). Civil and criminal processes are in place to deal with this, and the matter may be reported to the Health Professions Council of SA (HPCSA). There is a school of thought that suggests that these processes do not provide sufficient relief to an affected party. The processes are not always satisfactory; an aggrieved party may wish to know the reasons why a particular error occurred and why a healthcare practitioner acted in a particular manner. In addition to this, they may want to receive a sincere apology. Medical practitioners may also want to communicate with patients or family members of a patient who has passed away as a result of an iatrogenic event, but may be fearful of litigation. This article considers the current position in SA in relation to issuing an apology related to an iatrogenic event, and consults foreign jurisdictions for further guidance on the topic. 
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series South African Medical Journal
spelling doaj-art-4fb1c0f6402f477d97b8e6d7ca5c283b2025-02-10T12:25:46ZengSouth African Medical AssociationSouth African Medical Journal0256-95742078-51352024-08-01114810.7196/SAMJ.2024.v114i8.1881Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?M S Khan0M C Laubscher1https://orcid.org/0000-0001-7825-5650Steve Biko Centre for Bioethics, School of Clinical Medicine, Faculty of Health Sciences, University of the Witwatersrand, Johannesburg, South AfricaFaculty of Law, North-West University, Potchefstroom, South AfricaThe incidence of medical negligence claims is well documented in South Africa (SA). Civil and criminal processes are in place to deal with this, and the matter may be reported to the Health Professions Council of SA (HPCSA). There is a school of thought that suggests that these processes do not provide sufficient relief to an affected party. The processes are not always satisfactory; an aggrieved party may wish to know the reasons why a particular error occurred and why a healthcare practitioner acted in a particular manner. In addition to this, they may want to receive a sincere apology. Medical practitioners may also want to communicate with patients or family members of a patient who has passed away as a result of an iatrogenic event, but may be fearful of litigation. This article considers the current position in SA in relation to issuing an apology related to an iatrogenic event, and consults foreign jurisdictions for further guidance on the topic.  https://samajournals.co.za/index.php/samj/article/view/1881Apology Laws - medical negligence - settlement
spellingShingle M S Khan
M C Laubscher
Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?
South African Medical Journal
Apology Laws - medical negligence - settlement
title Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?
title_full Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?
title_fullStr Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?
title_full_unstemmed Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?
title_short Saying sorry – should a ‘safe space’ be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in South Africa?
title_sort saying sorry should a safe space be created to allow effective communication between healthcare practitioners and aggrieved parties after an iatrogenic event in south africa
topic Apology Laws - medical negligence - settlement
url https://samajournals.co.za/index.php/samj/article/view/1881
work_keys_str_mv AT mskhan sayingsorryshouldasafespacebecreatedtoalloweffectivecommunicationbetweenhealthcarepractitionersandaggrievedpartiesafteraniatrogeniceventinsouthafrica
AT mclaubscher sayingsorryshouldasafespacebecreatedtoalloweffectivecommunicationbetweenhealthcarepractitionersandaggrievedpartiesafteraniatrogeniceventinsouthafrica