Qualitative application of the diffusion of innovation theory to maternity waiting homes in rural Zambia

Abstract Background Understanding factors affecting adoption of an innovation is critical to its long-term success. Maternity waiting homes (MWHs) increase access to facility-based delivery in low-resourced settings; yet, quality issues deter utilization of this innovative approach. We sought to und...

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Main Authors: Jeanette L. Kaiser, Rachel M. Fiorillo, Taryn Vian, Thandiwe Ngoma, Kayla J. Kuhfeldt, Michelle L. Munro-Kramer, Davidson H. Hamer, Misheck Bwalya, Viviane R. Sakanga, Jody R. Lori, Eden Ahmed Mdluli, Peter C. Rockers, Godfrey Biemba, Nancy A. Scott
Format: Article
Language:English
Published: BMC 2025-02-01
Series:Implementation Science Communications
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Online Access:https://doi.org/10.1186/s43058-025-00696-y
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author Jeanette L. Kaiser
Rachel M. Fiorillo
Taryn Vian
Thandiwe Ngoma
Kayla J. Kuhfeldt
Michelle L. Munro-Kramer
Davidson H. Hamer
Misheck Bwalya
Viviane R. Sakanga
Jody R. Lori
Eden Ahmed Mdluli
Peter C. Rockers
Godfrey Biemba
Nancy A. Scott
author_facet Jeanette L. Kaiser
Rachel M. Fiorillo
Taryn Vian
Thandiwe Ngoma
Kayla J. Kuhfeldt
Michelle L. Munro-Kramer
Davidson H. Hamer
Misheck Bwalya
Viviane R. Sakanga
Jody R. Lori
Eden Ahmed Mdluli
Peter C. Rockers
Godfrey Biemba
Nancy A. Scott
author_sort Jeanette L. Kaiser
collection DOAJ
description Abstract Background Understanding factors affecting adoption of an innovation is critical to its long-term success. Maternity waiting homes (MWHs) increase access to facility-based delivery in low-resourced settings; yet, quality issues deter utilization of this innovative approach. We sought to understand how attributes that are thought to promote diffusion of innovations (e.g., relative advantage, compatibility, observability, complexity, etc.) affected MWH use after implementation of an improved quality MWH model in rural Zambia compared to standard of care. Methods We conducted 158 in-depth interviews (IDIs) with randomly selected rural-living women who had delivered a baby in the prior 12 months. Half lived in catchment areas where new quality MWHs were constructed, half in catchment areas with standard of care (ranging from low quality community structures to no MWH). We applied content analysis to identify themes. Results Utilization of MWHs was higher among intervention (65.4%) than control women (42.5%). Respondents in both study arms perceived relative advantages to pregnant women staying at MWHs compared to going directly to health facilities when labor begins. MWH stays allowed for clinical staff to routinely check on and educate women, and address complications immediately. Compatibility of the homes with cultural values and needs depended on implementation. While some women from intervention sites complained about overcrowding, women in control sites more often perceived the lack of cleanliness, amenities, and safety as deterrents to utilization. Women at intervention sites received sensitization about MWHs from a wider range of sources, including traditional leaders. Required preparations needed to stay at MWHs (e.g. delivery supplies, food, and childcare) made adoption complex and may have deterred utilization. Conclusions The improved MWH model addressed most community concerns around quality. Having opinion leaders who communicate the relative advantage of MWHs to pregnant women and their social networks may facilitate MWH utilization. The complexity of decisions and resources needed to stay at MWHs remains a critical barrier to use. To facilitate equitable adoption of MWHs among the most vulnerable women, planners should explore how to support women during their delivery preparations and MWH stays, particularly regarding food security and lack of social support for childcare. Trial registration clinicaltrials.gov, NCT02620436, Registered 02 December 2015, https://clinicaltrials.gov/study/NCT02620436?term=NCT02620436&rank=1
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spelling doaj-art-6c1325faba474fa5baa87f1950cea45b2025-02-09T12:39:17ZengBMCImplementation Science Communications2662-22112025-02-016111410.1186/s43058-025-00696-yQualitative application of the diffusion of innovation theory to maternity waiting homes in rural ZambiaJeanette L. Kaiser0Rachel M. Fiorillo1Taryn Vian2Thandiwe Ngoma3Kayla J. Kuhfeldt4Michelle L. Munro-Kramer5Davidson H. Hamer6Misheck Bwalya7Viviane R. Sakanga8Jody R. Lori9Eden Ahmed Mdluli10Peter C. Rockers11Godfrey Biemba12Nancy A. Scott13Department of Global Health, Boston University School of Public HealthDepartment of Global Health, Boston University School of Public HealthSchool of Nursing and Health Professions, University of San FranciscoDepartment of Research, Right to Care ZambiaDepartment of Global Health, Boston University School of Public HealthDepartment of Health Behavior & Biological Sciences, University of Michigan School of NursingDepartment of Global Health, Boston University School of Public HealthDepartment of Research, Right to Care ZambiaDepartment of Research, Right to Care ZambiaOffice for Global Affairs & PAHO/WHO Collaborating Center, University of Michigan School of NursingAfricareDepartment of Global Health, Boston University School of Public HealthNational Health Research AuthorityDepartment of Global Health, Boston University School of Public HealthAbstract Background Understanding factors affecting adoption of an innovation is critical to its long-term success. Maternity waiting homes (MWHs) increase access to facility-based delivery in low-resourced settings; yet, quality issues deter utilization of this innovative approach. We sought to understand how attributes that are thought to promote diffusion of innovations (e.g., relative advantage, compatibility, observability, complexity, etc.) affected MWH use after implementation of an improved quality MWH model in rural Zambia compared to standard of care. Methods We conducted 158 in-depth interviews (IDIs) with randomly selected rural-living women who had delivered a baby in the prior 12 months. Half lived in catchment areas where new quality MWHs were constructed, half in catchment areas with standard of care (ranging from low quality community structures to no MWH). We applied content analysis to identify themes. Results Utilization of MWHs was higher among intervention (65.4%) than control women (42.5%). Respondents in both study arms perceived relative advantages to pregnant women staying at MWHs compared to going directly to health facilities when labor begins. MWH stays allowed for clinical staff to routinely check on and educate women, and address complications immediately. Compatibility of the homes with cultural values and needs depended on implementation. While some women from intervention sites complained about overcrowding, women in control sites more often perceived the lack of cleanliness, amenities, and safety as deterrents to utilization. Women at intervention sites received sensitization about MWHs from a wider range of sources, including traditional leaders. Required preparations needed to stay at MWHs (e.g. delivery supplies, food, and childcare) made adoption complex and may have deterred utilization. Conclusions The improved MWH model addressed most community concerns around quality. Having opinion leaders who communicate the relative advantage of MWHs to pregnant women and their social networks may facilitate MWH utilization. The complexity of decisions and resources needed to stay at MWHs remains a critical barrier to use. To facilitate equitable adoption of MWHs among the most vulnerable women, planners should explore how to support women during their delivery preparations and MWH stays, particularly regarding food security and lack of social support for childcare. Trial registration clinicaltrials.gov, NCT02620436, Registered 02 December 2015, https://clinicaltrials.gov/study/NCT02620436?term=NCT02620436&rank=1https://doi.org/10.1186/s43058-025-00696-yFacility deliveryObstetric carePregnancy and childbirthMaternal healthHealth system strengtheningSub-Saharan Africa
spellingShingle Jeanette L. Kaiser
Rachel M. Fiorillo
Taryn Vian
Thandiwe Ngoma
Kayla J. Kuhfeldt
Michelle L. Munro-Kramer
Davidson H. Hamer
Misheck Bwalya
Viviane R. Sakanga
Jody R. Lori
Eden Ahmed Mdluli
Peter C. Rockers
Godfrey Biemba
Nancy A. Scott
Qualitative application of the diffusion of innovation theory to maternity waiting homes in rural Zambia
Implementation Science Communications
Facility delivery
Obstetric care
Pregnancy and childbirth
Maternal health
Health system strengthening
Sub-Saharan Africa
title Qualitative application of the diffusion of innovation theory to maternity waiting homes in rural Zambia
title_full Qualitative application of the diffusion of innovation theory to maternity waiting homes in rural Zambia
title_fullStr Qualitative application of the diffusion of innovation theory to maternity waiting homes in rural Zambia
title_full_unstemmed Qualitative application of the diffusion of innovation theory to maternity waiting homes in rural Zambia
title_short Qualitative application of the diffusion of innovation theory to maternity waiting homes in rural Zambia
title_sort qualitative application of the diffusion of innovation theory to maternity waiting homes in rural zambia
topic Facility delivery
Obstetric care
Pregnancy and childbirth
Maternal health
Health system strengthening
Sub-Saharan Africa
url https://doi.org/10.1186/s43058-025-00696-y
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