PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIA

In Universiti Teknologi Malaysia (UTM), the Open and Distance Learning (ODL) programme has been around quite recently and many things need to be discovered to improve it. The programme is running well and was already offered before the pandemic outbreak. However, a continuous evaluation is necessar...

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Main Authors: Christnalter Bunsu, Noor Dayana Abd Halim
Format: Article
Language:English
Published: Institute for Digitalisation of Education of the NAES of Ukraine 2023-06-01
Series:Інформаційні технології і засоби навчання
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Online Access:https://journal.iitta.gov.ua/index.php/itlt/article/view/5151
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author Christnalter Bunsu
Noor Dayana Abd Halim
author_facet Christnalter Bunsu
Noor Dayana Abd Halim
author_sort Christnalter Bunsu
collection DOAJ
description In Universiti Teknologi Malaysia (UTM), the Open and Distance Learning (ODL) programme has been around quite recently and many things need to be discovered to improve it. The programme is running well and was already offered before the pandemic outbreak. However, a continuous evaluation is necessary to optimise both students’ learning and the quality of the education programme. The success of ODL programme could be affected by how it is viewed by the students involved in it and how satisfied they are with the overall learning experience. Therefore, this research was conducted quantitatively based on a survey research design, which aimed to identify students’ perception of and satisfaction with the ODL programme. The instrument used in this research is questionnaire with items adopted and modified from previous studies. Additionally, two educational technology lecturers with two-year experience in teaching the ODL programme were selected to validate the instrument. In this programme particularly, students were fully working adults with various backgrounds among them, ranging from local to international. A total of 107 students responded to the questionnaire and the data were analysed by using descriptive statistics. From the analysis, it was found that most students had a very positive perception and were highly satisfied with the ODL programme. It is hoped that the findings would be insightful for UTM, especially for the School of Education as a service provider, in taking professional consideration to improve the quality of the mentioned programme. Furthermore, these findings will provide useful insights for ODL lecturers in refining their teaching quality.
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publisher Institute for Digitalisation of Education of the NAES of Ukraine
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series Інформаційні технології і засоби навчання
spelling doaj-art-6ed17ab2c161444b9dd8e7b09ed697d32025-02-09T08:37:41ZengInstitute for Digitalisation of Education of the NAES of UkraineІнформаційні технології і засоби навчання2076-81842023-06-0195310.33407/itlt.v95i3.5151PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIAChristnalter Bunsu0https://orcid.org/0000-0003-0633-4119Noor Dayana Abd Halim1https://orcid.org/0000-0003-3707-767XUniversiti Teknologi MalaysiaUniversiti Teknologi Malaysia In Universiti Teknologi Malaysia (UTM), the Open and Distance Learning (ODL) programme has been around quite recently and many things need to be discovered to improve it. The programme is running well and was already offered before the pandemic outbreak. However, a continuous evaluation is necessary to optimise both students’ learning and the quality of the education programme. The success of ODL programme could be affected by how it is viewed by the students involved in it and how satisfied they are with the overall learning experience. Therefore, this research was conducted quantitatively based on a survey research design, which aimed to identify students’ perception of and satisfaction with the ODL programme. The instrument used in this research is questionnaire with items adopted and modified from previous studies. Additionally, two educational technology lecturers with two-year experience in teaching the ODL programme were selected to validate the instrument. In this programme particularly, students were fully working adults with various backgrounds among them, ranging from local to international. A total of 107 students responded to the questionnaire and the data were analysed by using descriptive statistics. From the analysis, it was found that most students had a very positive perception and were highly satisfied with the ODL programme. It is hoped that the findings would be insightful for UTM, especially for the School of Education as a service provider, in taking professional consideration to improve the quality of the mentioned programme. Furthermore, these findings will provide useful insights for ODL lecturers in refining their teaching quality. https://journal.iitta.gov.ua/index.php/itlt/article/view/5151PerceptionSatisfactionOpen and Distance LearningODLOnline Learning
spellingShingle Christnalter Bunsu
Noor Dayana Abd Halim
PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIA
Інформаційні технології і засоби навчання
Perception
Satisfaction
Open and Distance Learning
ODL
Online Learning
title PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIA
title_full PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIA
title_fullStr PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIA
title_full_unstemmed PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIA
title_short PERCEPTION AND SATISFACTION AMONG OPEN AND DISTANCE LEARNING STUDENTS IN UNIVERSITI TEKNOLOGI MALAYSIA
title_sort perception and satisfaction among open and distance learning students in universiti teknologi malaysia
topic Perception
Satisfaction
Open and Distance Learning
ODL
Online Learning
url https://journal.iitta.gov.ua/index.php/itlt/article/view/5151
work_keys_str_mv AT christnalterbunsu perceptionandsatisfactionamongopenanddistancelearningstudentsinuniversititeknologimalaysia
AT noordayanaabdhalim perceptionandsatisfactionamongopenanddistancelearningstudentsinuniversititeknologimalaysia