Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura

This paper describes the internationalization process of the Brazilian company Natura Cosméticos S.A., whose competitive differential is the development of products based on the biodiversity of Brazilian flora. We specifically focus on the company's different choices of distribution channels i...

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Main Authors: Silvia Novaes Zilbe, Carlos Henrique Mora Júnior, Francisco Lourenço da Silva
Format: Article
Language:English
Published: FUCAPE Business School 2010-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123021649004
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author Silvia Novaes Zilbe
Carlos Henrique Mora Júnior
Francisco Lourenço da Silva
author_facet Silvia Novaes Zilbe
Carlos Henrique Mora Júnior
Francisco Lourenço da Silva
author_sort Silvia Novaes Zilbe
collection DOAJ
description This paper describes the internationalization process of the Brazilian company Natura Cosméticos S.A., whose competitive differential is the development of products based on the biodiversity of Brazilian flora. We specifically focus on the company's different choices of distribution channels in foreign markets. The study is exploratory, relying on content analysis of secondary data. The results indicate that the company's internationalization process has followed the model of the Uppsala school (learning) and that the company has maintained the same distribution strategy (direct sales) in markets with similar cultures (Latin America), but for the European market (Paris) it preferred to establish a physical store because of the cultural differences of that market. The change of the distribution channel model in the European market led the company to develop new organizational competencies.
format Article
id doaj-art-7bcb79e5042343ac84d9c09f459178ae
institution Kabale University
issn 1807-734X
language English
publishDate 2010-01-01
publisher FUCAPE Business School
record_format Article
series BBR: Brazilian Business Review
spelling doaj-art-7bcb79e5042343ac84d9c09f459178ae2025-02-06T23:39:29ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2010-01-01736486Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company NaturaSilvia Novaes ZilbeCarlos Henrique Mora JúniorFrancisco Lourenço da SilvaThis paper describes the internationalization process of the Brazilian company Natura Cosméticos S.A., whose competitive differential is the development of products based on the biodiversity of Brazilian flora. We specifically focus on the company's different choices of distribution channels in foreign markets. The study is exploratory, relying on content analysis of secondary data. The results indicate that the company's internationalization process has followed the model of the Uppsala school (learning) and that the company has maintained the same distribution strategy (direct sales) in markets with similar cultures (Latin America), but for the European market (Paris) it preferred to establish a physical store because of the cultural differences of that market. The change of the distribution channel model in the European market led the company to develop new organizational competencies.http://www.redalyc.org/articulo.oa?id=123021649004internationalizationdistribution channelsbiodiversity
spellingShingle Silvia Novaes Zilbe
Carlos Henrique Mora Júnior
Francisco Lourenço da Silva
Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
BBR: Brazilian Business Review
internationalization
distribution channels
biodiversity
title Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_full Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_fullStr Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_full_unstemmed Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_short Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_sort internationalization strategy and foreign distribution channels analysis of the brazilian cosmetics company natura
topic internationalization
distribution channels
biodiversity
url http://www.redalyc.org/articulo.oa?id=123021649004
work_keys_str_mv AT silvianovaeszilbe internationalizationstrategyandforeigndistributionchannelsanalysisofthebraziliancosmeticscompanynatura
AT carloshenriquemorajunior internationalizationstrategyandforeigndistributionchannelsanalysisofthebraziliancosmeticscompanynatura
AT franciscolourencodasilva internationalizationstrategyandforeigndistributionchannelsanalysisofthebraziliancosmeticscompanynatura