A Job Well Done: Clients Satisfied With Extension's Service

To assess the quality of the service provided by Extension, a customer survey is conducted annually. In 2004, professional staff in eleven counties recorded the names, telephone numbers, and addresses of people who called, visited for educational information, or who attended in-depth programs durin...

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Main Authors: Tyann M. Haile, Glenn D. Israel
Format: Article
Language:English
Published: The University of Florida George A. Smathers Libraries 2005-10-01
Series:EDIS
Subjects:
Online Access:https://ojs.test.flvc.org/edis/article/view/115178
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author Tyann M. Haile
Glenn D. Israel
author_facet Tyann M. Haile
Glenn D. Israel
author_sort Tyann M. Haile
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description To assess the quality of the service provided by Extension, a customer survey is conducted annually. In 2004, professional staff in eleven counties recorded the names, telephone numbers, and addresses of people who called, visited for educational information, or who attended in-depth programs during the spring or summer. After recording the contact information, a sample of persons from each county was randomly selected to participate in the survey. Clients were contacted by mail or telephone. The information from the survey is used as part of the FCES' ongoing effort to improve program quality and information delivery. This document is AEC 374, one of a series of the Agricultural Education and Communication Department, Florida Cooperative Extension Service, Institute of Food and Agricultural Sciences, University of Florida. Original publication date November 2005. 
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spelling doaj-art-7d56d9a0399a4339aeeeeb6db0bf799d2025-02-07T14:30:33ZengThe University of Florida George A. Smathers LibrariesEDIS2576-00092005-10-01200513A Job Well Done: Clients Satisfied With Extension's ServiceTyann M. Haile0Glenn D. Israel1University of FloridaUniversity of Florida To assess the quality of the service provided by Extension, a customer survey is conducted annually. In 2004, professional staff in eleven counties recorded the names, telephone numbers, and addresses of people who called, visited for educational information, or who attended in-depth programs during the spring or summer. After recording the contact information, a sample of persons from each county was randomly selected to participate in the survey. Clients were contacted by mail or telephone. The information from the survey is used as part of the FCES' ongoing effort to improve program quality and information delivery. This document is AEC 374, one of a series of the Agricultural Education and Communication Department, Florida Cooperative Extension Service, Institute of Food and Agricultural Sciences, University of Florida. Original publication date November 2005.  https://ojs.test.flvc.org/edis/article/view/115178WC056
spellingShingle Tyann M. Haile
Glenn D. Israel
A Job Well Done: Clients Satisfied With Extension's Service
EDIS
WC056
title A Job Well Done: Clients Satisfied With Extension's Service
title_full A Job Well Done: Clients Satisfied With Extension's Service
title_fullStr A Job Well Done: Clients Satisfied With Extension's Service
title_full_unstemmed A Job Well Done: Clients Satisfied With Extension's Service
title_short A Job Well Done: Clients Satisfied With Extension's Service
title_sort job well done clients satisfied with extension s service
topic WC056
url https://ojs.test.flvc.org/edis/article/view/115178
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