INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTOR
The prevailing characteristic of the current business market is accelerated dynamics and remarkable change power, which require continuous adjustment of strategy. Employees are crucial drivers for optimal handling and implementing changes and innovations. The telecommunications sector is a major se...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Faculty of Economics, University of Tuzla
2018-05-01
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| Series: | Economic Review |
| Subjects: | |
| Online Access: | http://er.ef.untz.ba/index.php/er/article/view/91 |
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| _version_ | 1823861270917414912 |
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| author | Anes Hrnjić Amila Pilav-Velić Irma Đidelija Hatidža Jahić |
| author_facet | Anes Hrnjić Amila Pilav-Velić Irma Đidelija Hatidža Jahić |
| author_sort | Anes Hrnjić |
| collection | DOAJ |
| description |
The prevailing characteristic of the current business market is accelerated dynamics and remarkable change power, which require continuous adjustment of strategy. Employees are crucial drivers for optimal handling and implementing changes and innovations. The telecommunications sector is a major segment of the services industry and companies´ organizational behavior in terms of innovation is determined by various factors whose number, direction and intensity are not yet clearly defined. The research is aimed to investigate the influence of job satisfaction oninnovative capacity development of telecom operators by examining effectiveness of HRM practices in the innovation process. The methodology consists of suitable instruments for assessment of employee satisfaction and innovative behavior. The data was analyzed using linear regression. The results showed that job satisfaction expressed through compliance of challenging tasks, management practices, working conditions, corporate culture, compensation system, and professional competence significantly increases employees´ innovative behavior in the process of creating novel methods, techniques and instruments of labor or finding original solutions for on-going issues and changes in the business environment. The calculated values of the coefficients within the constructed models confirm the research hypothesis, which states that job satisfaction has a positive influence on innovative behavior of employees and improvement in work tasks.
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| format | Article |
| id | doaj-art-924131605e7645cda10e0c785ded163a |
| institution | Kabale University |
| issn | 1512-8962 2303-680X |
| language | English |
| publishDate | 2018-05-01 |
| publisher | Faculty of Economics, University of Tuzla |
| record_format | Article |
| series | Economic Review |
| spelling | doaj-art-924131605e7645cda10e0c785ded163a2025-02-10T00:31:05ZengFaculty of Economics, University of TuzlaEconomic Review1512-89622303-680X2018-05-01161INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTORAnes Hrnjić0Amila Pilav-Velić1Irma Đidelija2Hatidža Jahić3 School of Economics and Business, University of Sarajevo, Bosnia and HerzegovinaSchool of Economics and Business, University of Sarajevo, Bosnia and HerzegovinaFaculty of Economics, University Dzemal Bijedic Mostar, Bosnia and HerzegovinaSchool of Economics and Business, University of Sarajevo, Bosnia and Herzegovina The prevailing characteristic of the current business market is accelerated dynamics and remarkable change power, which require continuous adjustment of strategy. Employees are crucial drivers for optimal handling and implementing changes and innovations. The telecommunications sector is a major segment of the services industry and companies´ organizational behavior in terms of innovation is determined by various factors whose number, direction and intensity are not yet clearly defined. The research is aimed to investigate the influence of job satisfaction oninnovative capacity development of telecom operators by examining effectiveness of HRM practices in the innovation process. The methodology consists of suitable instruments for assessment of employee satisfaction and innovative behavior. The data was analyzed using linear regression. The results showed that job satisfaction expressed through compliance of challenging tasks, management practices, working conditions, corporate culture, compensation system, and professional competence significantly increases employees´ innovative behavior in the process of creating novel methods, techniques and instruments of labor or finding original solutions for on-going issues and changes in the business environment. The calculated values of the coefficients within the constructed models confirm the research hypothesis, which states that job satisfaction has a positive influence on innovative behavior of employees and improvement in work tasks. http://er.ef.untz.ba/index.php/er/article/view/91job satisfactionemployeebehaviorinnovationtelecommunicationshuman resource management |
| spellingShingle | Anes Hrnjić Amila Pilav-Velić Irma Đidelija Hatidža Jahić INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTOR Economic Review job satisfaction employee behavior innovation telecommunications human resource management |
| title | INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTOR |
| title_full | INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTOR |
| title_fullStr | INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTOR |
| title_full_unstemmed | INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTOR |
| title_short | INNOVATIVE BEHAVIOR AND EMPLOYEE JOB SATISFACTION IN TELECOMMUNICATIONS SECTOR |
| title_sort | innovative behavior and employee job satisfaction in telecommunications sector |
| topic | job satisfaction employee behavior innovation telecommunications human resource management |
| url | http://er.ef.untz.ba/index.php/er/article/view/91 |
| work_keys_str_mv | AT aneshrnjic innovativebehaviorandemployeejobsatisfactionintelecommunicationssector AT amilapilavvelic innovativebehaviorandemployeejobsatisfactionintelecommunicationssector AT irmađidelija innovativebehaviorandemployeejobsatisfactionintelecommunicationssector AT hatidzajahic innovativebehaviorandemployeejobsatisfactionintelecommunicationssector |