Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol

Introduction This protocol outlines a mixed methods study evaluating a new Digital Coordination Centre (DCC) at the Royal Melbourne Hospital (RMH), Melbourne, Australia. While coordination centres show potential for impact, evidence on effective implementation in the Australian context remains scarc...

Full description

Saved in:
Bibliographic Details
Main Authors: Timothy N Fazio, Daniel Capurro, Colin Malone, Sam Freeman, Wynona Black, Wendy W Chapman, Jana Gazarek, Meredith J Layton, Kayley Lyons, Laura Pumo, Samantha Plumb, Brad Astbury
Format: Article
Language:English
Published: BMJ Publishing Group 2025-02-01
Series:BMJ Health & Care Informatics
Online Access:https://informatics.bmj.com/content/32/1/e101300.full
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1825206810322141184
author Timothy N Fazio
Daniel Capurro
Colin Malone
Sam Freeman
Wynona Black
Wendy W Chapman
Jana Gazarek
Meredith J Layton
Kayley Lyons
Laura Pumo
Samantha Plumb
Brad Astbury
author_facet Timothy N Fazio
Daniel Capurro
Colin Malone
Sam Freeman
Wynona Black
Wendy W Chapman
Jana Gazarek
Meredith J Layton
Kayley Lyons
Laura Pumo
Samantha Plumb
Brad Astbury
author_sort Timothy N Fazio
collection DOAJ
description Introduction This protocol outlines a mixed methods study evaluating a new Digital Coordination Centre (DCC) at the Royal Melbourne Hospital (RMH), Melbourne, Australia. While coordination centres show potential for impact, evidence on effective implementation in the Australian context remains scarce. This study aims to address this gap.Methods and analysis The evaluation involves a two-stage approach: a process evaluation to clarify DCC design and identify implementation factors, and an initial outcome evaluation to assess short and medium term outcomes. A developmental approach will support continuous improvement, and implementation science theories applied to unpack change processes. Data sources will include interviews, project documentation and observations, with qualitative and quantitative analyses targeting metrics like emergency department boarding and length of stay.Ethics and dissemination This study has been approved by the RMH Human Research Ethics Committee (QA2023089). Findings will be shared through peer-reviewed publications and conference presentations.
format Article
id doaj-art-a07c670b3fe24162bcdf93f3c700188a
institution Kabale University
issn 2632-1009
language English
publishDate 2025-02-01
publisher BMJ Publishing Group
record_format Article
series BMJ Health & Care Informatics
spelling doaj-art-a07c670b3fe24162bcdf93f3c700188a2025-02-07T05:15:12ZengBMJ Publishing GroupBMJ Health & Care Informatics2632-10092025-02-0132110.1136/bmjhci-2024-101300Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocolTimothy N Fazio0Daniel Capurro1Colin Malone2Sam Freeman3Wynona Black4Wendy W Chapman5Jana Gazarek6Meredith J Layton7Kayley Lyons8Laura Pumo9Samantha Plumb10Brad Astbury11Melbourne Medical School, University of Melbourne, Melbourne, Victoria, AustraliaSchool of Computing and Information Systems, Faculty of Engineering and Information Technology, Centre for the Digital Transformation of Health, The University of Melbourne Faculty of Medicine Dentistry and Health Sciences, Melbourne, Victoria, AustraliaCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, AustraliaCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, AustraliaCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, AustraliaCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, AustraliaRoyal Melbourne Hospital, Parkville, Victoria, AustraliaCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, AustraliaCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, AustraliaRoyal Melbourne Hospital, Parkville, Victoria, AustraliaRoyal Melbourne Hospital, Parkville, Victoria, AustraliaEvaluation and Implementation Science Unit, Centre for Health Policy, Melbourne School of Population and Global Health, The University of Melbourne, Parkville, Victoria, AustraliaIntroduction This protocol outlines a mixed methods study evaluating a new Digital Coordination Centre (DCC) at the Royal Melbourne Hospital (RMH), Melbourne, Australia. While coordination centres show potential for impact, evidence on effective implementation in the Australian context remains scarce. This study aims to address this gap.Methods and analysis The evaluation involves a two-stage approach: a process evaluation to clarify DCC design and identify implementation factors, and an initial outcome evaluation to assess short and medium term outcomes. A developmental approach will support continuous improvement, and implementation science theories applied to unpack change processes. Data sources will include interviews, project documentation and observations, with qualitative and quantitative analyses targeting metrics like emergency department boarding and length of stay.Ethics and dissemination This study has been approved by the RMH Human Research Ethics Committee (QA2023089). Findings will be shared through peer-reviewed publications and conference presentations.https://informatics.bmj.com/content/32/1/e101300.full
spellingShingle Timothy N Fazio
Daniel Capurro
Colin Malone
Sam Freeman
Wynona Black
Wendy W Chapman
Jana Gazarek
Meredith J Layton
Kayley Lyons
Laura Pumo
Samantha Plumb
Brad Astbury
Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol
BMJ Health & Care Informatics
title Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol
title_full Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol
title_fullStr Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol
title_full_unstemmed Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol
title_short Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol
title_sort evaluating the implementation of a digital coordination centre in an australian hospital setting a mixed method study protocol
url https://informatics.bmj.com/content/32/1/e101300.full
work_keys_str_mv AT timothynfazio evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT danielcapurro evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT colinmalone evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT samfreeman evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT wynonablack evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT wendywchapman evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT janagazarek evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT meredithjlayton evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT kayleylyons evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT laurapumo evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT samanthaplumb evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol
AT bradastbury evaluatingtheimplementationofadigitalcoordinationcentreinanaustralianhospitalsettingamixedmethodstudyprotocol