THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENT
Business Process Management (BPM) represents a constant process in which employees of the BPM department, constantly analyze company’s business processes and enhance the same, improve or change them using Business Process Improvement (BPI) and Business Process Reengineering (BPR). The main goal of...
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| Format: | Article |
| Language: | English |
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Faculty of Economics, University of Tuzla
2018-05-01
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| Series: | Economic Review |
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| Online Access: | http://er.ef.untz.ba/index.php/er/article/view/92 |
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| author | Kasim Tatić Mahir Haračić Merima Haračić |
| author_facet | Kasim Tatić Mahir Haračić Merima Haračić |
| author_sort | Kasim Tatić |
| collection | DOAJ |
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Business Process Management (BPM) represents a constant process in which employees of the BPM department, constantly analyze company’s business processes and enhance the same, improve or change them using Business Process Improvement (BPI) and Business Process Reengineering (BPR). The main goal of every company is the maximization of investment. However, other stakeholders of the company have also become increasingly important. Because of this, increasing business efficiency does not only mean cost reduction and profit increase for investors or owners of the company. Under the term increasing business efficiency, we mean the overall increase in the performance of business operations, including those elements that do not have direct connection with company’s profit. Besides costs reduction and profits increase, increasing business efficiency includes the increase in the utilization of company resources, improvement of working conditions and customer satisfaction, as well as reduction of the negative impact of company’s business on the environment. This study examines the possibility of increasing the efficiency and effectiveness of domestic companies, the improvement of business processes through BPM, BPI, and BPR. The research results point to the conclusion that domestic companies do not have enough knowledge related to this field, that companies do not devote enough attention to BPM, BPI, and BPR, and that there is an opportunity to increase the competitiveness of domestic companies by improving business processes.
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| format | Article |
| id | doaj-art-a178e306dee2432d87388d2cfa5b48f4 |
| institution | Kabale University |
| issn | 1512-8962 2303-680X |
| language | English |
| publishDate | 2018-05-01 |
| publisher | Faculty of Economics, University of Tuzla |
| record_format | Article |
| series | Economic Review |
| spelling | doaj-art-a178e306dee2432d87388d2cfa5b48f42025-02-10T00:31:04ZengFaculty of Economics, University of TuzlaEconomic Review1512-89622303-680X2018-05-01161THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENTKasim Tatić0Mahir Haračić1Merima Haračić2School of Economics and Business, University of Sarajevo, Bosnia and HerzegovinaBH Telecom d. d. Sarajevo, Bosnia and HerzegovinaPrevent CEE, Bosnia and Herzegovina Business Process Management (BPM) represents a constant process in which employees of the BPM department, constantly analyze company’s business processes and enhance the same, improve or change them using Business Process Improvement (BPI) and Business Process Reengineering (BPR). The main goal of every company is the maximization of investment. However, other stakeholders of the company have also become increasingly important. Because of this, increasing business efficiency does not only mean cost reduction and profit increase for investors or owners of the company. Under the term increasing business efficiency, we mean the overall increase in the performance of business operations, including those elements that do not have direct connection with company’s profit. Besides costs reduction and profits increase, increasing business efficiency includes the increase in the utilization of company resources, improvement of working conditions and customer satisfaction, as well as reduction of the negative impact of company’s business on the environment. This study examines the possibility of increasing the efficiency and effectiveness of domestic companies, the improvement of business processes through BPM, BPI, and BPR. The research results point to the conclusion that domestic companies do not have enough knowledge related to this field, that companies do not devote enough attention to BPM, BPI, and BPR, and that there is an opportunity to increase the competitiveness of domestic companies by improving business processes. http://er.ef.untz.ba/index.php/er/article/view/92Business Process ManagementBusiness EfficiencyBPM in BiH companiesBusiness Process ReengineeringBusiness Process Improvement |
| spellingShingle | Kasim Tatić Mahir Haračić Merima Haračić THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENT Economic Review Business Process Management Business Efficiency BPM in BiH companies Business Process Reengineering Business Process Improvement |
| title | THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENT |
| title_full | THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENT |
| title_fullStr | THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENT |
| title_full_unstemmed | THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENT |
| title_short | THE IMPROVEMENT OF BUSINESS EFFICIENCY THROUGH BUSINESS PROCESS MANAGEMENT |
| title_sort | improvement of business efficiency through business process management |
| topic | Business Process Management Business Efficiency BPM in BiH companies Business Process Reengineering Business Process Improvement |
| url | http://er.ef.untz.ba/index.php/er/article/view/92 |
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