Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behavior

The importance of seeking online health information cannot be overstated when addressing public health concerns. Researchers must comprehensively review the literature on online health information seeking to fully comprehend the underlying behaviors and trends that shape this phenomenon. This system...

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Main Authors: Yang Fu, Ping Han, Jian Wang, Fakhar Shahzad
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-02-01
Series:Frontiers in Public Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2025.1497025/full
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author Yang Fu
Yang Fu
Ping Han
Jian Wang
Fakhar Shahzad
author_facet Yang Fu
Yang Fu
Ping Han
Jian Wang
Fakhar Shahzad
author_sort Yang Fu
collection DOAJ
description The importance of seeking online health information cannot be overstated when addressing public health concerns. Researchers must comprehensively review the literature on online health information seeking to fully comprehend the underlying behaviors and trends that shape this phenomenon. This systematic review utilizes bibliometric methodologies and the scientometric software CiteSpace to thoroughly analyze journals from the Web of Science core collection database (n = 2,761), providing the theoretical groundwork for future research in this field. Three main findings emerged from the analysis: first, research on online health information-seeking behavior has steadily increased, indicating that it is a hot topic in academia. Second, the convergence trend with emerging information technologies such as big data, artificial intelligence, and social media is changing user behavior and how people search for health information. Third, there is a growing emphasis on understanding how factors such as the digital divide, social media influence, public health initiatives, risk perception, and health anxiety affect online health information-seeking behavior. The research suggests potential areas for future investigation, such as emerging technologies, digital inequalities, social media analysis, public health implications, and psychological factors in health information-seeking. These areas have the potential to inform evidence-based interventions and advance the understanding of critical issues in healthcare.
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spelling doaj-art-a195c287d22e4ed29efe022bb933ec782025-02-12T07:26:08ZengFrontiers Media S.A.Frontiers in Public Health2296-25652025-02-011310.3389/fpubh.2025.14970251497025Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behaviorYang Fu0Yang Fu1Ping Han2Jian Wang3Fakhar Shahzad4School of Economics, Harbin University of Commerce, Harbin, ChinaSchool of Accountancy, Harbin Finance University, Harbin, ChinaSchool of Economics, Harbin University of Commerce, Harbin, ChinaCollege of Economics and Management, Zhengzhou University of Light Industry, Zhengzhou, ChinaResearch Institute of Business Analytics and Supply Chain Management, College of Management, Shenzhen University, Shenzhen, ChinaThe importance of seeking online health information cannot be overstated when addressing public health concerns. Researchers must comprehensively review the literature on online health information seeking to fully comprehend the underlying behaviors and trends that shape this phenomenon. This systematic review utilizes bibliometric methodologies and the scientometric software CiteSpace to thoroughly analyze journals from the Web of Science core collection database (n = 2,761), providing the theoretical groundwork for future research in this field. Three main findings emerged from the analysis: first, research on online health information-seeking behavior has steadily increased, indicating that it is a hot topic in academia. Second, the convergence trend with emerging information technologies such as big data, artificial intelligence, and social media is changing user behavior and how people search for health information. Third, there is a growing emphasis on understanding how factors such as the digital divide, social media influence, public health initiatives, risk perception, and health anxiety affect online health information-seeking behavior. The research suggests potential areas for future investigation, such as emerging technologies, digital inequalities, social media analysis, public health implications, and psychological factors in health information-seeking. These areas have the potential to inform evidence-based interventions and advance the understanding of critical issues in healthcare.https://www.frontiersin.org/articles/10.3389/fpubh.2025.1497025/fullhealth informationCiteSpaceinformation behavioronlinehealth information-seeking behavior
spellingShingle Yang Fu
Yang Fu
Ping Han
Jian Wang
Fakhar Shahzad
Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behavior
Frontiers in Public Health
health information
CiteSpace
information behavior
online
health information-seeking behavior
title Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behavior
title_full Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behavior
title_fullStr Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behavior
title_full_unstemmed Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behavior
title_short Digital pathways to healthcare: a systematic review for unveiling the trends and insights in online health information-seeking behavior
title_sort digital pathways to healthcare a systematic review for unveiling the trends and insights in online health information seeking behavior
topic health information
CiteSpace
information behavior
online
health information-seeking behavior
url https://www.frontiersin.org/articles/10.3389/fpubh.2025.1497025/full
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