A Qualitative Investigation of WhatsApp Interaction for English Language Grammar Learning

This qualitative case study aimed to examine pre-service teachers’ and teacher educators’ interactions during their English grammar lessons via the WhatsApp platform. The Community of Inquiry (CoI) model was employed to categorize the WhatsApp interactions based on social, cognitive and teacher pres...

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Main Authors: Nagaletchimee Annamalai, Najah Rajeh Alsalhi, Mohd Elmagzoub Eltahir, Bilal Mohammed Zakarneh, Kamariah Yunus, Samer H. Zyoud
Format: Article
Language:English
Published: SAGE Publishing 2025-02-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440251315528
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author Nagaletchimee Annamalai
Najah Rajeh Alsalhi
Mohd Elmagzoub Eltahir
Bilal Mohammed Zakarneh
Kamariah Yunus
Samer H. Zyoud
author_facet Nagaletchimee Annamalai
Najah Rajeh Alsalhi
Mohd Elmagzoub Eltahir
Bilal Mohammed Zakarneh
Kamariah Yunus
Samer H. Zyoud
author_sort Nagaletchimee Annamalai
collection DOAJ
description This qualitative case study aimed to examine pre-service teachers’ and teacher educators’ interactions during their English grammar lessons via the WhatsApp platform. The Community of Inquiry (CoI) model was employed to categorize the WhatsApp interactions based on social, cognitive and teacher presences. Participants wrote their reflections for an in-depth understanding of the phenomenon that is being investigated. The cognitive, social and teaching presences were evident during their interactions on the WhatsApp platform. Among them, cognitive presence was identified to be the most common interaction. Participants used the WhatsApp platform to explore and integrate ideas related to English grammar. The platform also allowed them to construct sentences based on the rules and knowledge gained during their interactions. The teacher acted as a facilitator assisting learners rather than passively teaching learners the “correct” way to learn the English language by creating opportunities for learners to notice grammatical rules. For social presence (SP), the use of emoticons was dominant. The reflective writing demonstrated positive learning experiences. The study concluded that WhatsApp has the potential to be a worthwhile platform for English grammar learning if instructors are able to optimize the features offered in an application for effective interactions and collaborative dialogues.
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institution Kabale University
issn 2158-2440
language English
publishDate 2025-02-01
publisher SAGE Publishing
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series SAGE Open
spelling doaj-art-a34964e24580491f854ed5512bdb3d6d2025-02-11T09:03:44ZengSAGE PublishingSAGE Open2158-24402025-02-011510.1177/21582440251315528A Qualitative Investigation of WhatsApp Interaction for English Language Grammar LearningNagaletchimee Annamalai0Najah Rajeh Alsalhi1Mohd Elmagzoub Eltahir2Bilal Mohammed Zakarneh3Kamariah Yunus4Samer H. Zyoud5 Department of Languages and Culture, College of Humanities and Sciences, Ajman University, UAE Department of Education, College of Arts, Humanities, and Social Sciences, University of Sharjah, UAE Department of Languages and Culture, College of Humanities and Sciences, Ajman University, UAE Department of Languages and Culture, College of Humanities and Sciences, Ajman University, UAE Faculty of Languages and Communication Universiti Sultan Zainal Abidin, Kuala Terengganu, Malaysia Department of Languages and Culture, College of Humanities and Sciences, Ajman University, UAEThis qualitative case study aimed to examine pre-service teachers’ and teacher educators’ interactions during their English grammar lessons via the WhatsApp platform. The Community of Inquiry (CoI) model was employed to categorize the WhatsApp interactions based on social, cognitive and teacher presences. Participants wrote their reflections for an in-depth understanding of the phenomenon that is being investigated. The cognitive, social and teaching presences were evident during their interactions on the WhatsApp platform. Among them, cognitive presence was identified to be the most common interaction. Participants used the WhatsApp platform to explore and integrate ideas related to English grammar. The platform also allowed them to construct sentences based on the rules and knowledge gained during their interactions. The teacher acted as a facilitator assisting learners rather than passively teaching learners the “correct” way to learn the English language by creating opportunities for learners to notice grammatical rules. For social presence (SP), the use of emoticons was dominant. The reflective writing demonstrated positive learning experiences. The study concluded that WhatsApp has the potential to be a worthwhile platform for English grammar learning if instructors are able to optimize the features offered in an application for effective interactions and collaborative dialogues.https://doi.org/10.1177/21582440251315528
spellingShingle Nagaletchimee Annamalai
Najah Rajeh Alsalhi
Mohd Elmagzoub Eltahir
Bilal Mohammed Zakarneh
Kamariah Yunus
Samer H. Zyoud
A Qualitative Investigation of WhatsApp Interaction for English Language Grammar Learning
SAGE Open
title A Qualitative Investigation of WhatsApp Interaction for English Language Grammar Learning
title_full A Qualitative Investigation of WhatsApp Interaction for English Language Grammar Learning
title_fullStr A Qualitative Investigation of WhatsApp Interaction for English Language Grammar Learning
title_full_unstemmed A Qualitative Investigation of WhatsApp Interaction for English Language Grammar Learning
title_short A Qualitative Investigation of WhatsApp Interaction for English Language Grammar Learning
title_sort qualitative investigation of whatsapp interaction for english language grammar learning
url https://doi.org/10.1177/21582440251315528
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