ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINA

Understanding consumer behavior in media advertising enables companies to effectively direct marketing activities toward the target market. Today, companies are expected to continually communicate with current and potential customers. Although online advertising methods are a relatively new concept...

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Main Authors: Tarik Zaimović, Adnan Suturović
Format: Article
Language:English
Published: Faculty of Economics, University of Tuzla 2018-05-01
Series:Economic Review
Subjects:
Online Access:http://er.ef.untz.ba/index.php/er/article/view/93
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author Tarik Zaimović
Adnan Suturović
author_facet Tarik Zaimović
Adnan Suturović
author_sort Tarik Zaimović
collection DOAJ
description Understanding consumer behavior in media advertising enables companies to effectively direct marketing activities toward the target market. Today, companies are expected to continually communicate with current and potential customers. Although online advertising methods are a relatively new concept compared to the established traditional ways of advertising, integrated marketing communication consists of messages sent to consumers using a set of various marketing instruments. The results of our research have shown that the users of telecommunication services in Bosnia and Herzegovina (BiH) pay more attention to the marketing messages sent over the online media. Social networks are the marketing communication medium preferred by most of the telecomm users in BiH, followed by television, billboards, text messages, company web page, web advertisements, newspapers, e-mail, and the radio. The results presented in this paper consider consumers’ behavior in one of the most dynamic BiH sectors, and provide an insight in the specific media channel of marketing communication.
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institution Kabale University
issn 1512-8962
2303-680X
language English
publishDate 2018-05-01
publisher Faculty of Economics, University of Tuzla
record_format Article
series Economic Review
spelling doaj-art-aeb8201f8e3445e383651eca722705342025-02-10T00:31:04ZengFaculty of Economics, University of TuzlaEconomic Review1512-89622303-680X2018-05-01161ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINATarik Zaimović0Adnan Suturović1School of Economics and Business, University of Sarajevo, Bosnia and HerzegovinaBH Telecom d. d. Sarajevo, Bosnia and Herzegovina Understanding consumer behavior in media advertising enables companies to effectively direct marketing activities toward the target market. Today, companies are expected to continually communicate with current and potential customers. Although online advertising methods are a relatively new concept compared to the established traditional ways of advertising, integrated marketing communication consists of messages sent to consumers using a set of various marketing instruments. The results of our research have shown that the users of telecommunication services in Bosnia and Herzegovina (BiH) pay more attention to the marketing messages sent over the online media. Social networks are the marketing communication medium preferred by most of the telecomm users in BiH, followed by television, billboards, text messages, company web page, web advertisements, newspapers, e-mail, and the radio. The results presented in this paper consider consumers’ behavior in one of the most dynamic BiH sectors, and provide an insight in the specific media channel of marketing communication. http://er.ef.untz.ba/index.php/er/article/view/93consumer preferencesintegrated marketing communicationtraditional mediaonline mediatelecommunication market in Bosnia and Herzegovina
spellingShingle Tarik Zaimović
Adnan Suturović
ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINA
Economic Review
consumer preferences
integrated marketing communication
traditional media
online media
telecommunication market in Bosnia and Herzegovina
title ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINA
title_full ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINA
title_fullStr ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINA
title_full_unstemmed ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINA
title_short ONLINE VS TRADITIONAL; MARKETING CHALLENGE IN THE TELECOM MARKET IN BOSNIA AND HERZEGOVINA
title_sort online vs traditional marketing challenge in the telecom market in bosnia and herzegovina
topic consumer preferences
integrated marketing communication
traditional media
online media
telecommunication market in Bosnia and Herzegovina
url http://er.ef.untz.ba/index.php/er/article/view/93
work_keys_str_mv AT tarikzaimovic onlinevstraditionalmarketingchallengeinthetelecommarketinbosniaandherzegovina
AT adnansuturovic onlinevstraditionalmarketingchallengeinthetelecommarketinbosniaandherzegovina