“Let’s Take Care of the Caregivers”

In this paper, we present the findings of a project "Let's take care of the caregivers", an initiative carried out during the COVID-19 health crisis. The paper highlights first, the potential of experience design to identify the empathic, emotional challenges and assaults that caregi...

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Main Author: Géraldine Hatchuel
Format: Article
Language:English
Published: Jap Sam Books 2023-08-01
Series:Cubic Journal
Subjects:
Online Access:https://cubicjournal.org/index.php/cubic/article/view/61
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author Géraldine Hatchuel
author_facet Géraldine Hatchuel
author_sort Géraldine Hatchuel
collection DOAJ
description In this paper, we present the findings of a project "Let's take care of the caregivers", an initiative carried out during the COVID-19 health crisis. The paper highlights first, the potential of experience design to identify the empathic, emotional challenges and assaults that caregivers have to cope with, and second, its capacity to design new work solutions and strategies that improve the lives of caregivers themselves. Moreover, the project also helped to structure a research program that will be developed through an academic chair devoted to the study of experience design in relation to transdisciplinary research in the fields of ethnography, medicine and management sciences. The ambition of the chair is to change managerial practices in care institutions (hospitals, nursing homes, hospices) and its potential for performance (Borja de Mozota 2001, 2010, 2014).
format Article
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institution Kabale University
issn 2589-7101
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publishDate 2023-08-01
publisher Jap Sam Books
record_format Article
series Cubic Journal
spelling doaj-art-b07d7070abe34334a254895aaa364d4f2025-02-07T22:39:10ZengJap Sam BooksCubic Journal2589-71012023-08-0166“Let’s Take Care of the Caregivers”Géraldine Hatchuel0AgroParisTech, ENSCi In this paper, we present the findings of a project "Let's take care of the caregivers", an initiative carried out during the COVID-19 health crisis. The paper highlights first, the potential of experience design to identify the empathic, emotional challenges and assaults that caregivers have to cope with, and second, its capacity to design new work solutions and strategies that improve the lives of caregivers themselves. Moreover, the project also helped to structure a research program that will be developed through an academic chair devoted to the study of experience design in relation to transdisciplinary research in the fields of ethnography, medicine and management sciences. The ambition of the chair is to change managerial practices in care institutions (hospitals, nursing homes, hospices) and its potential for performance (Borja de Mozota 2001, 2010, 2014). https://cubicjournal.org/index.php/cubic/article/view/61entrepreneurshipexperience designcrisis covid-19organizational creativitydouble empathy
spellingShingle Géraldine Hatchuel
“Let’s Take Care of the Caregivers”
Cubic Journal
entrepreneurship
experience design
crisis covid-19
organizational creativity
double empathy
title “Let’s Take Care of the Caregivers”
title_full “Let’s Take Care of the Caregivers”
title_fullStr “Let’s Take Care of the Caregivers”
title_full_unstemmed “Let’s Take Care of the Caregivers”
title_short “Let’s Take Care of the Caregivers”
title_sort let s take care of the caregivers
topic entrepreneurship
experience design
crisis covid-19
organizational creativity
double empathy
url https://cubicjournal.org/index.php/cubic/article/view/61
work_keys_str_mv AT geraldinehatchuel letstakecareofthecaregivers