Analysis and Optimization of the Usability of E-Commerce Platforms through Evaluation Heuristics

Analysis and Optimization of the Usability of E-Commerce Platforms through Evaluation Heuristics

This paper extends previous work on usability evaluation heuristics for e-commerce platforms by conducting a detailed experimentation to validate and refine the proposed heuristic set. A group of international expert evaluators applied the new heuristics to an e-commerce platform, providing both ind...

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Bibliographic Details
Main Authors: Alejandra Yicel Vargas Muñoz, Antoni Granollers i Saltiveri, Cesar Alberto Collazos Ordoñez
Format: Article
Language:English
Published: Centro Latinoamericano de Estudios en Informática 2025-02-01
Series:CLEI Electronic Journal
Subjects:
Usability
Heuristics
E-commerce Platforms
Human-Computer Interaction
Evaluation
Online Access:https://clei.org/cleiej/index.php/cleiej/article/view/729
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