Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach

Importance-performance analysis, or IPA, measure how people feel about certain characteristics of a place, issue, or program. Extension professionals can use IPA to make decisions and prioritize resources by understanding how clients rate the importance of and satisfaction with specific attributes...

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Main Authors: Laura A. Warner, Anil Kumar Chaudhary
Format: Article
Language:English
Published: The University of Florida George A. Smathers Libraries 2016-07-01
Series:EDIS
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Online Access:https://journals.flvc.org/edis/article/view/127861
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author Laura A. Warner
Anil Kumar Chaudhary
author_facet Laura A. Warner
Anil Kumar Chaudhary
author_sort Laura A. Warner
collection DOAJ
description Importance-performance analysis, or IPA, measure how people feel about certain characteristics of a place, issue, or program. Extension professionals can use IPA to make decisions and prioritize resources by understanding how clients rate the importance of and satisfaction with specific attributes of a program or facility. This three-page fact sheet explains IPA and how to use it. It is the first article in the Importance-performance Analysis series, a series of three on using IPA to prioritize Extension resources. Written by Laura A. Warner and Anil Jumar Chaudhary, and published by the Department of Agricultural Education and Communication, May 2016. AEC588/WC250: Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach (ufl.edu)
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publisher The University of Florida George A. Smathers Libraries
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spelling doaj-art-b3f80f686f754a86b60ae37d3093c3bd2025-02-08T05:57:19ZengThe University of Florida George A. Smathers LibrariesEDIS2576-00092016-07-0120165Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized ApproachLaura A. Warner0Anil Kumar Chaudhary1University of FloridaUniversity of Florida Importance-performance analysis, or IPA, measure how people feel about certain characteristics of a place, issue, or program. Extension professionals can use IPA to make decisions and prioritize resources by understanding how clients rate the importance of and satisfaction with specific attributes of a program or facility. This three-page fact sheet explains IPA and how to use it. It is the first article in the Importance-performance Analysis series, a series of three on using IPA to prioritize Extension resources. Written by Laura A. Warner and Anil Jumar Chaudhary, and published by the Department of Agricultural Education and Communication, May 2016. AEC588/WC250: Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach (ufl.edu) https://journals.flvc.org/edis/article/view/127861Importance-performance Analysis seriesWC250
spellingShingle Laura A. Warner
Anil Kumar Chaudhary
Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach
EDIS
Importance-performance Analysis series
WC250
title Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach
title_full Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach
title_fullStr Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach
title_full_unstemmed Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach
title_short Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach
title_sort prioritizing extension resources using perceived importance and satisfaction an underutilized approach
topic Importance-performance Analysis series
WC250
url https://journals.flvc.org/edis/article/view/127861
work_keys_str_mv AT lauraawarner prioritizingextensionresourcesusingperceivedimportanceandsatisfactionanunderutilizedapproach
AT anilkumarchaudhary prioritizingextensionresourcesusingperceivedimportanceandsatisfactionanunderutilizedapproach