Customer value co-creation practices for community well-being in E-commerce platform: An information-based perspective

The paper investigates the role of customer value co-creation practices within e-commerce platforms, drawing on service dominant logic, practice theory and institutional work. From the customer view, this study proposes an integrated model in which social expertise, organizational socialization, per...

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Bibliographic Details
Main Authors: Nguyen M. Tuan, Dang T. Doan
Format: Article
Language:English
Published: Elsevier 2025-03-01
Series:Journal of Open Innovation: Technology, Market and Complexity
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Online Access:http://www.sciencedirect.com/science/article/pii/S219985312500023X
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