Overtourism in urban destinations: the myth of smart solutions

The rapid increase in urban tourism flows generates problems of tourist overcrowding and gives rise to important challenges for city management. Within this context, urban tourism planning is experiencing a convergence of new paradigms related to the so-called Smart Tourist Destinations (SD). Smart...

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Main Authors: María García Hernández, Josep Ivars Baidal, Sofía Mendoza de Miguel
Format: Article
Language:English
Published: Asociación Española de Geografía 2019-12-01
Series:Boletín de la Asociación de Geógrafos Españoles
Online Access:https://bage.age-geografia.es/ojs/index.php/bage/article/view/2830
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author María García Hernández
Josep Ivars Baidal
Sofía Mendoza de Miguel
author_facet María García Hernández
Josep Ivars Baidal
Sofía Mendoza de Miguel
author_sort María García Hernández
collection DOAJ
description The rapid increase in urban tourism flows generates problems of tourist overcrowding and gives rise to important challenges for city management. Within this context, urban tourism planning is experiencing a convergence of new paradigms related to the so-called Smart Tourist Destinations (SD). Smart tourism and its operational level open up new avenues for intervention in the city which can help to manage overtourism. Therefore, the objective of this study is to analyse the level of implementation of smart solutions in four Spanish destinations: Donostia-San Sebastián, Madrid, Málaga and Valencia. The methodology used combines the compilation of information on initiatives and measures found in public tourism planning documents with semi-structured interviews with those responsible for managing the Smart City strategy and the SD project. The results reveal that there is a gap between the SD approaches, the level of implementation of smart solutions and their operability in relation to the management of tourist overload. Almost no technological solutions have been developed to address this issue, which is barely perceived as a problem by local governments. However, the need to generate knowledge that is useful for managing tourist overload constitutes a challenge faced by a growing number of destinations.
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institution Kabale University
issn 0212-9426
2605-3322
language English
publishDate 2019-12-01
publisher Asociación Española de Geografía
record_format Article
series Boletín de la Asociación de Geógrafos Españoles
spelling doaj-art-c320b3a1e6f84314b6ec293b2f884c202025-02-10T20:40:11ZengAsociación Española de GeografíaBoletín de la Asociación de Geógrafos Españoles0212-94262605-33222019-12-018310.21138/bage.28302530Overtourism in urban destinations: the myth of smart solutionsMaría García Hernández0Josep Ivars Baidal1Sofía Mendoza de Miguel2Universidad Complutense de MadridUniversidad de AlicanteUniversidad Complutense de Madrid The rapid increase in urban tourism flows generates problems of tourist overcrowding and gives rise to important challenges for city management. Within this context, urban tourism planning is experiencing a convergence of new paradigms related to the so-called Smart Tourist Destinations (SD). Smart tourism and its operational level open up new avenues for intervention in the city which can help to manage overtourism. Therefore, the objective of this study is to analyse the level of implementation of smart solutions in four Spanish destinations: Donostia-San Sebastián, Madrid, Málaga and Valencia. The methodology used combines the compilation of information on initiatives and measures found in public tourism planning documents with semi-structured interviews with those responsible for managing the Smart City strategy and the SD project. The results reveal that there is a gap between the SD approaches, the level of implementation of smart solutions and their operability in relation to the management of tourist overload. Almost no technological solutions have been developed to address this issue, which is barely perceived as a problem by local governments. However, the need to generate knowledge that is useful for managing tourist overload constitutes a challenge faced by a growing number of destinations. https://bage.age-geografia.es/ojs/index.php/bage/article/view/2830
spellingShingle María García Hernández
Josep Ivars Baidal
Sofía Mendoza de Miguel
Overtourism in urban destinations: the myth of smart solutions
Boletín de la Asociación de Geógrafos Españoles
title Overtourism in urban destinations: the myth of smart solutions
title_full Overtourism in urban destinations: the myth of smart solutions
title_fullStr Overtourism in urban destinations: the myth of smart solutions
title_full_unstemmed Overtourism in urban destinations: the myth of smart solutions
title_short Overtourism in urban destinations: the myth of smart solutions
title_sort overtourism in urban destinations the myth of smart solutions
url https://bage.age-geografia.es/ojs/index.php/bage/article/view/2830
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