Effect of the provision of estimated waiting time on patient satisfaction with the Emergency Department: A randomized controlled trial

Effect of the provision of estimated waiting time on patient satisfaction with the Emergency Department: A randomized controlled trial

BACKGROUND: Patient satisfaction is a quality measure that provides important details on the medical care provided. This study aimed to assess the effect of displaying “estimated waiting time” on patient’s satisfaction with emergency care. MATERIALS AND METHODS: This study included 190 patients from...

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Bibliographic Details
Main Authors: Khalid N. Almulhim, Lina A. AlMudayris, Zeyad K. Alshehri, Ahmed K. Alnawah, Danah A. Aljeri, Abdulaziz S. Hadadi
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2025-01-01
Series:Journal of Family and Community Medicine
Subjects:
hospital emergency service
patient satisfaction
randomized control trial
waiting time
Online Access:https://journals.lww.com/10.4103/jfcm.jfcm_173_24
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