Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector

This study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales a...

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Main Authors: Luciana Carvalho de Mesquita Ferreira, Ciro Barbosa de Aquino Almeida
Format: Article
Language:English
Published: FUCAPE Business School 2015-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123041058002
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author Luciana Carvalho de Mesquita Ferreira
Ciro Barbosa de Aquino Almeida
author_facet Luciana Carvalho de Mesquita Ferreira
Ciro Barbosa de Aquino Almeida
author_sort Luciana Carvalho de Mesquita Ferreira
collection DOAJ
description This study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales and workplace accidents, respectively). This study also analyzes whether Human resources practices, such as rewards, recognition and training, affect employee turnover. The empirical results indicate a strong relationship between employee turnover and sales, supporting results from previous studies. However, the additional relationships were not confirmed. The results do not rule out some hypotheses about the relationship between employee turnover and labor accidents, and further suggest that human resources management practices may increase employee turnover, depending on their motivation and strategic alignment.
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institution Kabale University
issn 1807-734X
language English
publishDate 2015-01-01
publisher FUCAPE Business School
record_format Article
series BBR: Brazilian Business Review
spelling doaj-art-d666fd131f9e4e4c83e4e4210d0721302025-02-06T23:39:31ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2015-01-011242756Employee Turnover and Organizational Performance: a Study of the Brazilian Retail SectorLuciana Carvalho de Mesquita FerreiraCiro Barbosa de Aquino AlmeidaThis study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales and workplace accidents, respectively). This study also analyzes whether Human resources practices, such as rewards, recognition and training, affect employee turnover. The empirical results indicate a strong relationship between employee turnover and sales, supporting results from previous studies. However, the additional relationships were not confirmed. The results do not rule out some hypotheses about the relationship between employee turnover and labor accidents, and further suggest that human resources management practices may increase employee turnover, depending on their motivation and strategic alignment.http://www.redalyc.org/articulo.oa?id=123041058002employee turnoverperformanceretailbrazil
spellingShingle Luciana Carvalho de Mesquita Ferreira
Ciro Barbosa de Aquino Almeida
Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
BBR: Brazilian Business Review
employee turnover
performance
retail
brazil
title Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_full Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_fullStr Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_full_unstemmed Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_short Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_sort employee turnover and organizational performance a study of the brazilian retail sector
topic employee turnover
performance
retail
brazil
url http://www.redalyc.org/articulo.oa?id=123041058002
work_keys_str_mv AT lucianacarvalhodemesquitaferreira employeeturnoverandorganizationalperformanceastudyofthebrazilianretailsector
AT cirobarbosadeaquinoalmeida employeeturnoverandorganizationalperformanceastudyofthebrazilianretailsector