Analyzing Maternal Needs for “Internet+ Nursing Service” After Hospital Discharge: A SERVQUAL-KANO Model Approach

Analyzing Maternal Needs for “Internet+ Nursing Service” After Hospital Discharge: A SERVQUAL-KANO Model Approach

Lei Ding,1,2,&ast; Yajie Ding,2,&ast; Yiting Wang,1,2 Xianwen Li,1 Ying Liu2 1School of Nursing, Nanjing Medical University, Nanjing, Jiangsu, People’s Republic of China; 2Department of Obstetrics, Women’s Hospital of Nanjing Medical University (Nanjing Women and Children’s Healthcare Hospit...

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Bibliographic Details
Main Authors:	Ding L, Ding Y, Wang Y, Li X, Liu Y
Format:	Article
Language:	English
Published:	Dove Medical Press 2025-02-01
Series:	Journal of Multidisciplinary Healthcare
Subjects:	maternal service needs kano model servqual model internet+ nursing service
Online Access:	https://www.dovepress.com/analyzing-maternal-needs-for-internet-nursing-service-after-hospital-d-peer-reviewed-fulltext-article-JMDH
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