Exploring knowledge management maturity from funcionalist and interpretivist perspectives

The purpose of this article is to explore the Knowledge Management Maturity Model (KMMM) in big companies that are pioneers in the implementation of KM practices in Medellin, Colombia. The KMMM integrates the Funcionalist and Interpretivist perspectives on knowledge management and consists of four...

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Main Authors: José Enrique Arias-Pérez, Carlos Mario Durango-Yepes
Format: Article
Language:Spanish
Published: Universidad Libre 2015-01-01
Series:Entramado
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=265440664007
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author José Enrique Arias-Pérez
Carlos Mario Durango-Yepes
author_facet José Enrique Arias-Pérez
Carlos Mario Durango-Yepes
author_sort José Enrique Arias-Pérez
collection DOAJ
description The purpose of this article is to explore the Knowledge Management Maturity Model (KMMM) in big companies that are pioneers in the implementation of KM practices in Medellin, Colombia. The KMMM integrates the Funcionalist and Interpretivist perspectives on knowledge management and consists of four key areas: Organization and People, Processes, Technology, and Interpretation. Cluster analysis helped establishing the ranges of the five maturity levels: Initial, Awareness, Defined, Managed, and Optimized. The results showed that only two companies overcame the “Defined” level, and the best performance was achieved in the Technology key area. In conclusion, the companies have difficulties at going further the implementation of basic KM initiatives and achieving a higher level of maturity associated with the articulation of KM practices with business processes and a higher degree of appropriation and usage by individuals. This may occur because of the preponderance of the Functionalist approach in the business context and the low level of penetration and integration with the Interpretivist perspective of KM.
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institution Kabale University
issn 1900-3803
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publishDate 2015-01-01
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spelling doaj-art-ecaee2f55f714cee9080a01936ae09212025-02-06T23:41:50ZspaUniversidad LibreEntramado1900-38032539-02792015-01-0111194104Exploring knowledge management maturity from funcionalist and interpretivist perspectivesJosé Enrique Arias-PérezCarlos Mario Durango-YepesThe purpose of this article is to explore the Knowledge Management Maturity Model (KMMM) in big companies that are pioneers in the implementation of KM practices in Medellin, Colombia. The KMMM integrates the Funcionalist and Interpretivist perspectives on knowledge management and consists of four key areas: Organization and People, Processes, Technology, and Interpretation. Cluster analysis helped establishing the ranges of the five maturity levels: Initial, Awareness, Defined, Managed, and Optimized. The results showed that only two companies overcame the “Defined” level, and the best performance was achieved in the Technology key area. In conclusion, the companies have difficulties at going further the implementation of basic KM initiatives and achieving a higher level of maturity associated with the articulation of KM practices with business processes and a higher degree of appropriation and usage by individuals. This may occur because of the preponderance of the Functionalist approach in the business context and the low level of penetration and integration with the Interpretivist perspective of KM.http://www.redalyc.org/articulo.oa?id=265440664007knowledge managementmaturity modelsinnovation managementknowledge management maturityknowledge management practices
spellingShingle José Enrique Arias-Pérez
Carlos Mario Durango-Yepes
Exploring knowledge management maturity from funcionalist and interpretivist perspectives
Entramado
knowledge management
maturity models
innovation management
knowledge management maturity
knowledge management practices
title Exploring knowledge management maturity from funcionalist and interpretivist perspectives
title_full Exploring knowledge management maturity from funcionalist and interpretivist perspectives
title_fullStr Exploring knowledge management maturity from funcionalist and interpretivist perspectives
title_full_unstemmed Exploring knowledge management maturity from funcionalist and interpretivist perspectives
title_short Exploring knowledge management maturity from funcionalist and interpretivist perspectives
title_sort exploring knowledge management maturity from funcionalist and interpretivist perspectives
topic knowledge management
maturity models
innovation management
knowledge management maturity
knowledge management practices
url http://www.redalyc.org/articulo.oa?id=265440664007
work_keys_str_mv AT joseenriqueariasperez exploringknowledgemanagementmaturityfromfuncionalistandinterpretivistperspectives
AT carlosmariodurangoyepes exploringknowledgemanagementmaturityfromfuncionalistandinterpretivistperspectives