Investigating the Role of Artificial Intelligence Enablers and Companies' Readiness in Adopting an Artificial Intelligence-integrated Customer Relationship Management System by Soheila Mohammadzadeh Vanestan, Rahim Abedi

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CUSTOMER RELATIONSHIP MANAGEMENT TOOLS AND ORGANIZATIONAL PERFORMANCE OF COMMERCIAL BANKS IN SOUTHWEST, NIGERIA by Bolaji Comfort ADENIYI, Gbenga Sunday FAYIGBE

Subjects: “…Customer Relationship Management Tools…”
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Development And Validation of A Customer Relationship Scale For Airline Companies by Gisela Demo, Kesia Rozzett, Natasha Fogaça, Taila Souza

Subjects: “…customer relationship management…”
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Transformation of business under the influence of artificial intelligence by Buha Vesna, Lečić Rada, Berezljev Ljiljana

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Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group by Alessandro Henrique de Souza Miake, Rodrigo Baroni de Carvalho, Marcelo de Rezende Pinto, Alexandre Reis Graeml

Subjects: “…customer relationship management (crm)…”
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Effect of entrepreneurial marketing on SMEs competitive performance in Lesotho by Osakpamwan E.D. Amadasun, Ashley T. Mutezo

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