The Effect of Chatbot Usage on Customer Satisfaction: A Quantitative Study of Shopee, Tokopedia, and Lazada Using SmartPLS by Mira Afrina, Naretha Kawadha, Ardina Ariani, Mukhlis Febriady Febriady

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Playing by the rules: Government regulation and consumer trust in the online poker industry by Kahlil S. Philander, Bradley S. Wimmer

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Analysis and Optimization of the Usability of E-Commerce Platforms through Evaluation Heuristics by Alejandra Yicel Vargas Muñoz, Antoni Granollers i Saltiveri, Cesar Alberto Collazos Ordoñez

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Segmentasi Pelanggan Majalah pada Situs Web E-Commerce dengan K-Means++ dan Metode RFM by Andrew Lomaksan Manuel Tampubolon, Thio Marta Elisa Yuridis Butar Butar, Siti Rochimah

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THE INFLUENCE OF INSTAGRAM LIKES ON CONSUMER ATTITUDE AND PURCHASE INTENTION OF E-COMMERCE USERS IN BOSNIA AND HERZEGOVINA by Erna Grcić-Rešidović, Ensar Mekić

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THE INFLUENCE OF INSTAGRAM LIKES ON CONSUMER ATTITUDE AND PURCHASE INTENTION OF E-COMMERCE USERS IN BOSNIA AND HERZEGOVINA by Erna Grcić-Rešidović, Ensar Mekić

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The Adoption of Technology Acceptance Model in E-commerce with Artificial Intelligence as a Mediator by Aram Massoudi, Muslim N. Zaidan, Azwar Qasim Agha

Subjects: “…E-commerce…”
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BERT-BiGRU-Senti-GCN: An Advanced NLP Framework for Analyzing Customer Sentiments in E-Commerce by Muhammad Rizwan Rashid Rana, Asif Nawaz, Saif Ur Rehman, Muhammad Ali Abid, Mubariz Garayevi, Jana Kajanová

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Consumer negative opinions on stock returns: evidence from E-commerce reviews in China by Danni Wu, Zhenkun Zhou, Zhi Su

Subjects: “…E-commerce reviews…”
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Safe delivery of goods and services with smart door locks: Unlocking potential use by Gunnhild Beate Antonsen Svaboe, Kristin Ystmark Bjerkan, Solveig Meland

Subjects: “…E-commerce…”
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The trust paradox: An exploration of consumer psychology and behavior in cross-border shopping using E-commerce mobile applications by Kuo-Jui Liu, Shang-Liang Chen, Ho-Chuan Huang, Mon-Long Gan

Subjects: “…Cross-border e-commerce…”
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Exploring SME owners’ motivation to learn and acquire new skills for the adoption of e-commerce by Naledi D.D. Gallant, Anthea P. Amadi-Echendu, Elriza Esterhuyzen

Subjects: “…e-commerce…”
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Customer value co-creation practices for community well-being in E-commerce platform: An information-based perspective by Nguyen M. Tuan, Dang T. Doan

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Evaluation of Machine Learning and Ensemble Learning Models for Classification Using Delivery Data by İrem Karakaya

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A Model for Vehicle Routing Problem under Returns and Emission Consideration in B2C E-Commerce Logistics by Sedat Belbağ

Subjects: “…e-commerce logistics…”
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