ADDED VALUES OF SOCIAL CRM: THE EXAMINATION OF CUSTOMER PERSPECTIVE by Amila Pilav-Velic, Anes Hrnjić, Ljubica Milanović Glavan, Azra Hanić

“…Sampling technique was applied via an online questionnaire containing four sections of questions with a link posted to ensure a greater response rate for analysis. This study indicates that the most significant added values of SCRM compared to traditional CRM, of often called classic CRM, are: customers’ mutual collaboration and interactions, customers’ engagement and interactions with company, available and flexible interaction, and customers’ involvement. …”
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Optimal Asynchronous Guaranteed Cost Control of Uncertain Markov Jump Systems With Actuator Saturation and Nonideal Transition Probabilities by Jiazheng Liu, Yang Yang, Yaru Song

“…Through the application of Lyapunov equations and linear matrix inequality techniques, sufficient conditions are derived that ensure the resulting system is stochastically stable with/without nonideal transition probabilities and satisfies specific cost bounds under three different initial boundary conditions. …”
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Marketing strategies in the function of competitiveness of companies in the Republic of Serbia by Milić Marko, Đervida Ružica, Vujičić Slađana

“…Achieving defined marketing goals is directly correlated with well-defined marketing strategies. The key is to ensure measurable results when implementing a marketing strategy. …”
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Chemical compositions and health promoting effects of edible mushrooms from genus Russula by Xinwen Hu, Baojun Xu

“…Purpose: This comprehensive review aims to examine the chemical diversity within the genus Russula and elucidate the contribution of these compounds to various health benefits, including antioxidant, antimicrobial, anticancer, immunoenhancing properties, observed in different Russula species. Study design: To ensure the reliability and comprehensiveness of the review, a systematic search was conducted on prominent databases such as Web of Science, Google Scholar, PubMed, Scopus, and ResearchGate to gather relevant data and insights from diverse scholarly sources. …”
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Full Endoscopic Surgery of Bullet Removal of The Spine: A Case Report by Wildan Malik, Nugroho Setyowardoyo

“…The percutaneous endoscopic approach is the least invasive intervention performed to ensure a targeted approach through the anatomical openings of the spine and through intervertebral discs and bone structures, thereby further reducing spinal instability, blood loss, and infection risk. …”
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FISCAL BALANCE AND SUSTAINABLE ECONOMIC DEVELOPMENT IN NIGERIA by ODILI OKWUCHUKWU, OKORO KELECHI OKORO, NWANNEDIYA FAITH OTI-IBIAM

“…Government should take proactive measures to ensure that public debt is employed in key productive sectors of the economy to boost domestic production and enhance export receipts in foreign currency capable of repaying the externally borrowed funds. …”
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Balanced coarse-to-fine federated learning for noisy heterogeneous clients by Longfei Han, Ying Zhai, Yanan Jia, Qiang Cai, Haisheng Li, Xiankai Huang

“…Abstract For heterogeneous federated learning, each client cannot ensure the reliability due to the uncertainty in data collection, where different types of noise are always introduced into heterogeneous clients. …”
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Building a diverse national research advisory board by Gayle Valensky, Jeff B. Pawelek, Lauren Serpico, David Rodriguez, Maribel Pieters, Yulissa Perez, Julia Moore Vogel

“…It is crucial to include individuals from diverse backgrounds on community advisory boards for healthcare and medical research to address ongoing health disparities and ensure studies are more culturally competent so that we can achieve more inclusive representation. …”
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Security protection method based on mimic defense and Paillier encryption for smart IoT terminals by GU Tiansheng, ZENG Fukang, SHAO Sisi, NIE Yijun, JI Zongkai, ZHENG Yulu, SHI Yuchen, LIU Shangdong, JI Yimu

“…First, a security architecture was constructed based on the mimic defense theory to ensure the reliability and robustness of the system even when the edge domain smart terminal had its own security genetic defects. …”
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EVALUATION SUBSTATION PROTECTION SYSTEM FROM LIGHTNING STRIKES AT 150KV JATIGEDE SUBSTATION by Taryo Taryo, Ostadz Al Karim, Jajang Nur Sapaat

“…The goal of this study is to analyze the grounding system utilized to ensure the continuity of electrical energy production and delivery. …”
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SINO-NIGERIA RELATIONS AND GLOBAL OIL POLITICS, 1999-2023: ASYMMETRICAL OR SYMMETRICAL? by RUTH O. OGUNNOWO, SAMUEL S. OJO

“…However, China's quest for resources to ensure its energy security has countered this apprehension. …”
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Interrogating the Contestations in Zimbabwe’s New Marriage Law and Arbitration in Family Disputes by Bernard Pindukai Humbe, Fortune Sibanda

“…The study recommends the harmonisation between the law and societal culture on marriage to ensure an effective and contextual family arbitration mechanism. …”
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Analysis on Environmental Impact of the Development of Marine Strategic Emerging Industries and Supervision Countermeasures in China by YANG Zhengxian, WEI Shuyun, WANG Xiaomeng, HAN Jianbo

“…In order to promote the green and high-quality development of marine strategic emerging industries in China, it is necessary to strengthen basic research on ecological and environmental impacts, and focus on long-term ecological impacts and disaster risks; develop targeted regulations, standards, and regulatory systems based on industry type, scale, and location; ensure compliance with relevant international conventions, participate or organize actively in the formulation and revision of relevant international policy documents and technical guidelines, and promote international development of marine strategic emerging industries in China.…”
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A qualitative study exploring the experiences of Muslim women in the South African workplace by Nuraan Agherdien

“…This article seeks to identify whether the challenges experienced are similar or whether specific interventions are required to ensure the career success of Muslim women. Research approach/design and method: A qualitative research design was employed using open-ended questions in an online survey as the data collection tool. …”
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Implementing the TOPSIS Method for Book Update and Procurement Priority by Nurlindasari Tamsir, Magfirah Magfirah, Vivi Rosida, St. Amina H. Umar, Widyawati Widyawati

“…One of the important things is how to ensure that the contents of the library remain relevant to the special literacy needs of this modern era. …”
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EFFICACY OF TAX PAYERS’ PERCEPTION ON TAX COMPLIANCE LEVEL AMONG SMEs IN ILORIN METROPOLIS by Daud Omotosho Saheed, Yusuf Olamilekan Quadri, Majeed Ajibola Ibrahim, Ifedolapo Oluwasolape Omotosho

“…The study recommends among many other that government should ensure an efficient utilization of tax revenue with a view of influencing the perception of taxpayer’s towards tax compliance level. …”
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Twisted thinking and its relationship to radical thinking among university students by Mohammed H.T.S. AL-Ogaidi, Yasir M. Al-Dulami

“…Educational policy makers and curricula should include critical and positive thinking skills to ensure that these negative thinking patterns do not spread among students.…”
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An Analysis of Indonesia’s Free and Active COVID-19 Vaccine Diplomacy by Raden Mas Try Ananto Djoko Wicaksono, Fajar Bambang Hirawan, Safendrri Komara Ragamustari

“…The study's aims to examine Indonesia's effort to procure COVID-19 vaccine while maintaining free and active principles and analyze the importance of free and active vaccine diplomacy to ensure the country's independence. This study uses qualitative study methods in research design with data collection techniques from primary (official reports and government records) and secondary data (books, journals, and online media). …”
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A Rare Case of Testicular Tuberculosis Mimicking as Testicular Malignancy by S. Rishabh, K. Krishnamoorthy, T. Joseph Pratheeban, E. Mathan, O. M. Rahman Shahul Hameed

“…Prompt recognition and appropriate treatment are essential to prevent unnecessary surgical procedures and ensure optimal management.…”
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Lending appraisal and performance of SACCOS in Rukiga district, Uganda by Moses, Agaba, John Bosco, turyasingura, Jesse David, Kabagambe

“…The study consequently advises that more emphasis should be given to implementing corporate governance in order to ensure good performance of SACCOs in Rukiga District.…”
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