Customer service : a parctical approach/
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Harlow :
Pearson Education Ltd.,
c2014
|
Edition: | 6th ed. |
Online Access: | View in OPAC |
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020 | |a 1292040351 | ||
020 | |a 9781292040356 | ||
040 | |a KABLIB |c KABLIB |e rda | ||
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100 | |a Harris, Elaine K. |9 13997 | ||
245 | |a Customer service : |b a parctical approach/ |c Elaine K. Harris | ||
250 | |a 6th ed. | ||
260 | |a Harlow : |b Pearson Education Ltd., |c c2014 | ||
300 | |a ii, 193 p. : |b ill. ; |c 28 cm. | ||
500 | |a includes index | ||
650 | |2 Customer service | ||
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