Failure of Value Co-creation; Co-destruction of Brand Value in Social Media

Objective With the increase in the use of social media platforms by customers to buy products and services of brands, the importance of interactions between companies and customers to improve the value of brands has increased. Therefore, brand managers have changed their interactions with customers...

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Bibliographic Details
Main Authors: Ghazale Taheri, Azim Zarei, Davood Feiz, Mehdi Dehghani soltani
Format: Article
Language:fas
Published: University of Tehran 2024-06-01
Series:‫مدیریت بازرگانی
Subjects:
Online Access:https://jibm.ut.ac.ir/article_97957_9aa4d8d90bf79e0b2bcffb2b6b0e8ed5.pdf
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