Determining the Factors and Evolutionary Trends of Customer Engagement in Businesses: A Bibliometric Analysis

Objective Over the recent years, the concept of customer engagement has emerged as a focal point in marketing research. Despite the increasing interest in this concept, there is a lack of a comprehensive body of research in this area. Additionally, existing research in this field has focused on smal...

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Bibliographic Details
Main Authors: Reza Abbasi Mobarakabadi, Amir khanlari, Nader Seyyedamiri
Format: Article
Language:fas
Published: University of Tehran 2024-03-01
Series:‫مدیریت بازرگانی
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Online Access:https://jibm.ut.ac.ir/article_97033_cdd7f3d1840989ac98c37f1fea53dfa2.pdf
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