BERT-BiGRU-Senti-GCN: An Advanced NLP Framework for Analyzing Customer Sentiments in E-Commerce
Abstract Sentiment analysis plays an important role in understanding employee feedback and improving workplace culture. By leveraging NLP techniques to analyze this feedback accurately, organizations can pinpoint specific areas that need improvement, address employee concerns, and foster a positive...
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| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Springer
2025-02-01
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| Series: | International Journal of Computational Intelligence Systems |
| Subjects: | |
| Online Access: | https://doi.org/10.1007/s44196-025-00747-1 |
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