The Consequences of Digital Storytelling-Based Customer Engagement in Social Media for the Tourism Industry

ObjectiveBusinesses and companies must establish enduring and advantageous relationships with their customers. Marketers have recently exerted considerable efforts to enhance the customer engagement experience in both the physical and digital realms. Concurrently, the rise of social media has presen...

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Bibliographic Details
Main Authors: Meysam Ahmadnia, Taher Roshandel Arbatani, Abbas Nargesian, Seyed Mahdi Sharifi, Khabat Derafshi
Format: Article
Language:fas
Published: University of Tehran 2024-06-01
Series:‫مدیریت بازرگانی
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Online Access:https://jibm.ut.ac.ir/article_98046_7bfd1dfac6d2c60dc988449d5abeb638.pdf
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