Using AI chatbots (e.g., CHATGPT) in seeking health-related information online: The case of a common ailment

In the age of AI, healthcare practices and patient-provider communications can be significantly transformed via AI-based tools and systems that distribute Intelligence on the Internet. This study employs a quantitative approach to explore the public value perceptions of using conversational AI (e.g....

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Bibliographic Details
Main Authors: Pouyan Esmaeilzadeh, Mahed Maddah, Tala Mirzaei
Format: Article
Language:English
Published: Elsevier 2025-03-01
Series:Computers in Human Behavior: Artificial Humans
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2949882125000118
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