Electronic Banking and Customer Satisfaction in Commercial Bank in Uganda: A Case Study of DFCU Mbarara Branch.
The study focused on examining the influence of E-banking on customer satisfaction in commercial banks in Uganda. Specifically, to establish the effect of technological access capabilities on customer satisfaction, to examine the level of internet connectivity on customer satisfaction, and to assess...
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| Format: | Thesis |
| Language: | English |
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Kabale University
2025
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| Online Access: | http://hdl.handle.net/20.500.12493/2782 |
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