Customer Service and Performance of Commercial Banks: A Case Study of Post Bank Kabale.

The study examined the effect of customer service on the performance of commercial banks in a case study of Post Bank Kabale. The objectives of the study were; to determine the contributions of turn-around-time on the performance, to find out the role of product notification on the performance, and...

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Bibliographic Details
Main Author: Dushime, Grace
Format: Thesis
Language:English
Published: Kabale University 2025
Subjects:
Online Access:http://hdl.handle.net/20.500.12493/2808
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